Does Tesla Have Apple CarPlay? We Take a Look at Why Tesla Doesn’t Include It

By Kevin Armstrong
CarPlay is available on 98% of new vehicles
CarPlay is available on 98% of new vehicles
Car and Driver

For everything that Teslas offer, these incredible vehicles are missing something available in nearly every other new automobile — Apple's CarPlay and Android Auto.

Apple and Google released their vehicle user interfaces back in 2014. Yet, eight years and countless requests later, Tesla still doesn't support CarPlay or Android Auto.

While Tesla's CEO, Elon Musk has never given an official explanation, there's plenty of speculation about why the dominant electric vehicle manufacturer does not support these features.

Why Tesla doesn't support CarPlay and Android Auto

First and foremost, Tesla develops its own software that is miles ahead of traditional car manufacturers.

The huge benefit that other manufacturers gain by integrating CarPlay just isn't as crucial in a Tesla, which already offers intuitive, responsive software with many features.

Many apps on a phone that would be useful in a vehicle are already available in a Tesla, from navigation, Spotify, phone integration, text messaging, karaoke, to a web browser and more. Although Tesla doesn't have a robust app store like Apple and Google, it does offer features that cover common use cases.

However, it's understandable the craving some users may have for CarPlay or Android Auto if Tesla doesn't support their favorite streaming service, such as Amazon Music, SiriusXM or even voice assistants like Siri and Google Assistant.

Although you're able to listen to music through Apple Music, and Spotify, watch Netflix and YouTube on the car's large display through Tesla's software, there will always be more options and features on a phone, regardless of how many features Tesla includes.

Seamless Experience

One reason for not integrating CarPlay or Android Auto into Teslas is that these systems would break up the Tesla experience.

CarPlay and Android Auto currently operate in their own, separate experiences. This requires you to first pull up CarPlay and then perform your desired task, such as setting your destination or switching music.

In traditional vehicles, this isn't much of an issue since CarPlay or Android Auto (AA) usually take over the middle infotainment display. This allows CarPlay or AA to remain on screen, which means that you can just tap the app you want.

However, in a Tesla, software features are very tightly integrated, and the addition of CarPlay/AA would break up the seamless experience Tesla currently offers.

For example, in a Model Y music and navigation are usually both displayed on the vehicle's screen at the same time, something that is not currently possible with CarPlay.

In addition, if the driver maximizes the music player or launches a different app in a Tesla, then Tesla displays navigation information on the left side of the screen, keeping the driver aware of the next turn.

If the driver receives a text message while driving, the driver can see and hear the message being received, regardless of which app is on screen.

However, since all of CarPlay's features only work in a CarPlay window, this kind of flexibility and integration isn't possible.

Duplicate Experience

Incorporating CarPlay or Android Auto duplicates a lot of features Tesla already has and removes the ability for Tesla to deep link apps and features.

For example, in a Tesla you could have the maps, phone, calendar, Spotify and other apps in the vehicle's launcher, giving you one-tap access to the app

For example, imagine if you had Google Maps open and you wanted to view your backup camera then open Spotify. In a Tesla, you'd tap the camera in the launcher, then tap Spotify. Two taps.

However, if you wanted to perform the same actions with CarPlay, this would take significantly longer. You'd first tap the camera icon in Tesla's launcher, then tap to go back to CarPlay, but you'd still have to go 'Home' on the CarPlay interface, then find Spotify. That's four taps, assuming Spotify was on the first page of CarPlay's home screen.

Since CarPlay acts as a secondary experience this will often increase the number of taps to get to certain information.

CarPlay also duplicates many features in a vehicle which results in some confusion since there are multiple apps for the same thing, such as navigation and music.

This issue is only exacerbated in a Tesla since Tesla offers so many of the same features as CarPlay such as maps, messages, phone, calendar, podcasts, etc.

New CarPlay Experience

Apple shows off the new CarPlay coming next year
Apple shows off the new CarPlay coming next year
Apple

Apple revealed a significantly improved CarPlay experience at the 2022 Worldwide Developers Conference. Emily Schubert, Apple's Senior Manager of Car Experience Engineering, said the company has "been working with automakers to reinvent the in-car experience across all the drivers' screens." The redesigned CarPlay appears much more customizable, and it's said to seamlessly integrate into vehicles instead of having a CarPlay window or taking over the entire screen.

This may be an experience that would suit Teslas much more than Apple's current offering, however, there's something else that is likely preventing Tesla from incorporating Apple's or Google's auto interface.

The Future of the Vehicle

Vehicles have traditionally been about getting you to your destination, however, that's now shifting. No one wants a car that just gets them to their desired location, they want to get there as safely as possible and be entertained on the way.

As this shift continues and we approach an autonomous future, vehicles will be much more about software and their entertainment offerings.

The next generation of car makers will not be decided by how they drive, but by how autonomous they are and what software features they offer.

Future Competition

While many pit Tesla against Volkswagen, Toyota and others, these are merely short-term obstacles for Tesla.

Tesla's true competitors have yet to emerge, but they'll be in the form of powerful tech companies such as Apple and Google. Companies that not only have strong design and AI foundations but also have access to a large user base and a dominant platform.

When a manufacturer incorporates CarPlay or Android Auto, they're giving up a great deal of control to Apple or Google.

They're not only giving up control though, they're giving up the opportunity to build a vehicle platform and a loyal user base.

If Tesla added CarPlay and Android Auto to their vehicles, they'd be helping their upcoming competitors by giving them control of a market they already know will decide the next big players - the inside of the automobile.

AirPlay

But there is another solution that may keep Apple users and Tesla happy — the use of AirPlay. This capability enables pairing a phone to an audio device to stream music or podcasts. AirPlay is not available in cars yet, but it would not be much of a leap to include the option with Tesla already equipped with Wi-Fi capabilities. Elon Musk recently left the door open for that development.

In May 2022, Musk responded to a tweet. @JacobB1290H wrote: "The speaker system in Teslas are so good, but we are limited by the quality of Bluetooth. Could we have AirPlay added? It adds the ability for lossless streaming. The hardware necessary is already there."

Musk responded: "Will discuss this and other improvements with Tesla audio engineering. The new Model S and X sound system is incredible." His tweet generated 11.6k likes and 440 retweets.

Will Tesla Need to Give In?

At least one developer has created a workaround to add CarPlay to Teslas. Michal Gapinski developed a solution that allows you to take a Raspberry Pi and connect it to your vehicle to incorporate CarPlay into the vehicle's browser.

While the solution is great, it does require some tech knowledge to get working. While this gives some users what they want, it puts even more pressure on Tesla to develop a native solution.

During the 2022 Apple event, the company stated that CarPlay is a must-have feature for people who are car shopping. According to Apple, 79 percent of buyers in the United States would only consider a vehicle that is CarPlay-capable. The company also says that CarPlay is already available in 98 percent of cars in the U.S.

These numbers put Tesla and other EV manufacturers such as Rivian in a difficult position. They understand the future of the EV, but at the same time, their users are demanding access to CarPlay and Android Auto.

Tesla Denied “Robotaxi” Trademark for Autonomous Vehicles

By Karan Singh
Not a Tesla App

Tesla’s plan to brand its autonomous network of taxicabs has found an interesting little snag. The US Patent and Trademark Office (USPTO) has issued a “nonfinal office action” regarding Tesla’s application to trademark the term “Robotaxi” specifically in connection with autonomous electric vehicles.

This is an initial refusal by USPTO’s examining attorney and is very particular for autonomous electric automobiles. A separate trademark application by Tesla for the term “Robotaxi” as it relates to its upcoming autonomous ride-hailing service is still under examination and has not yet received a similar rebuttal.

Understanding the Refusal

A “nonfinal office action” means the USPTO has found potential issues with the trademark application, as stated, which prevents its immediate approval and subsequent granting to Tesla. Tesla now has a three-month period to file its counterarguments and address the USPTO's concerns. 

If Tesla’s response satisfies the examiner, the trademark could be granted.

While the exact content of the office action isn’t detailed in the initial report, such refusals for terms like “Robotaxi” often occur if the USPTO considers the term “merely descriptive” or “generic” for the goods in question. In this particular context, “Robotaxi” could refer to any autonomous taxi vehicle. 

Trademark law generally prevents the exclusive registration of terms that competitors would need to use to describe their own similar products. For a term to be trademarked, it typically needs to be distinctive and act as a brand identifier rather than just a descriptive name of the product’s class or type.

Separate Application for Ride-Hailing

Tesla still has a distinct, separate, and still pending application to register “Robotaxi” as a trademark for “transportation services, namely, autonomous ride-hailing services.” The criteria for trademarking a service can differ from those on trademarks for goods, and it’s possible Tesla may have more success securing the name for the service itself, which would allow them to brand the network as “Tesla Robotaxi.”

Why This Matters

Securing a trademark grants exclusive rights to use a brand name in conjunction with specific goods or services. This helps prevent customer confusion and to protect the brand identity.

If the refusal for the vehicle trademark becomes final, Tesla may be limited in its ability to exclusively name a good (specific vehicle) the “Tesla Robotaxi.” Other manufacturers could also potentially use “robotaxi” descriptively for their own autonomous taxi vehicles.

The ability to trademark “Robotaxi” for the ride-hailing service is arguably more critical for Tesla, as they’re working to establish a unique brand for their autonomous transportation network, which kicks off in Austin next month.

The USPTO’s office action won’t hinder Tesla’s ability to develop or deploy its own vehicles in June - instead, it’ll just impact how Tesla can brand the app and their vehicles, which could cause some last-minute delays if they have to rebrand.

Cybercab and Robovan/Robobus Trademarks

While Tesla is facing challenges with the broader Robotaxi term for vehicles, the company is also seeking to trademark “Cybercab,” “Robovan,” and “Robobus.” Securing a less descriptive name for the vehicle itself often has a higher chance of success with USPTO, as it is far more distinctive than a more general term like “robotaxi.”

Why Didn’t Tesla Do This Years Ago?

Tesla may have waited too long to file a trademark for the term “Robotaxi.” While the company has been discussing a self-driving fleet since 2016, the concept of autonomous taxis has gained a lot more traction in recent years — and competitors like Uber have also begun using the term.

We suspect there was some strategic timing behind these filings. Earlier versions of FSD — particularly those prior to V12 — may have lacked the progress needed to support Tesla’s robotaxi ambitions. Filing for a trademark that isn’t actively in use or about to be used can make it harder to defend or retain.

Moreover, while the idea of autonomous vehicles has been around for years, a clearer public understanding of Tesla’s specific plans has only emerged over the past 18 months. Filing too early can trigger speculation long before the company is ready to reveal details.

Ultimately, whether Tesla secures the rights to “Robotaxi” remains uncertain — but trademarks like “Cybercab” and “Robovan” seem much more likely to stick.

Tesla Launches AI Agent to Improve Tesla Service Communications

By Karan Singh
Not a Tesla App

One of Tesla’s greatest weaknesses, as it has quickly become one of the world’s most ubiquitous cars on the planet has always been service. Escalating issues to managers and sometimes even reaching a Tesla Service employee can be a total coin flip, depending on your Service Center.

Tesla is continuing its push to integrate AI across its customer support channels in an effort to improve customer service. According to Raj Jegannathan, Tesla’s VP for IT, AI Infrastructure, Apps, Infosecurity, and Vehicle Service Operations (that’s a lot), Tesla is launching a pilot program for a new AI designed to improve customer interactions with Service.

This new initiative follows other recent AI deployments across Tesla’s customer-facing channels, including the personalized AI assistant within the Tesla App, the ability to ask questions to AI on Tesla’s website, and the biggest one, the new voice-based AI customer representative introduced for Tesla Insurance.

Proactive AI Support

At 10 pilot service locations, this new AI agent will begin working behind the scenes at Tesla Service, to help with customer communications. It will provide three key features:

Detect Communications Delays: The AI will actively monitor service interactions to identify potential delays in communication or progress. These are often a key pain point for customers who reach out to Tesla Service and don’t receive a response for several days, as Service has nothing new to add. The AI can now step in and let the customer know Tesla is still waiting on parts or something else.

Monitor Customer Sentiment: By monitoring the tone and content of the messages between the customer and Service agents, Tesla will be able to identify situations where a customer might be dissatisfied or facing difficulties.

Auto-Escalate: If either a communications delay or negative sentiment is detected, the AI can automatically escalate issues to human managers for review. This helps to address problems before customers need to seek escalation themselves or become upset about an issue.

Customer Escalation Requests

Alongside the new AI tool, Tesla is also introducing a more direct way for customers to get higher-level attention. According to Tesla, within the next two weeks, customers can simply type “Escalate” in order to have their issue routed directly to management.

Raj’s team is currently working on implementing guardrails to prevent abuse, but this will soon make its way to improving Tesla’s service offerings. We’re glad to see Tesla taking steps to identify and correct deficiencies in the process - it has always been a sore tooth for Tesla in the last few years.

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