With the launch of Tesla’s Robotaxi service, Tesla also introduced the new Robotaxi app. The app is currently only available to influencers who have access to the service, but it’s expected to roll out to everyone once the service is available to the general public.
Let’s have a look at all the features available in the current version of the app.
Sign In
From the moment you open the Tesla app, you’re greeted with a photo of the Model Y robotaxi. Although Tesla is using Model Ys in a variety of colors, the app theme uses the gold Cybercab color.
Similar to the Tesla app, you can sign in with your Tesla account or create a new account. Once you sign in, Tesla will automatically pull data from your Tesla account, including your profile photo and payment information.
This ends up being a really nice experience, similar to Supercharging. Whenever you reach your destination, there’s nothing to pay or do except to grab your belongings and exit the vehicle.
Search and Select Destination
Rob Maurer
Once you’re logged in, you get a map of your current location. You can see your current location on the map and the Robotaxi geofence.
Underneath, you have a search box to add a destination or filter for nearby places such as food and shopping. Tesla also includes your previously searched for destinations below that.
Before you even type anything in, Tesla lets you know the wait time for a Robotaxi at your location. Tesla also currently displays the fee even before you select a destination, as it’s currently a flat fee of $4.20. However, in the future, this will likely be displayed after you choose your destination.
Waiting For Your Ride
Sawyer Merritt / DirtyTesla
Once you’ve chosen a pickup location and destination, Tesla will show you the status of your taxi. You can track it in real-time on a map, and it’ll display a visualization of the vehicle and its ETA at your pickup location. It’ll also provide an estimate of when you’ll reach your destination.
A nice touch is that the app displays your vehicle’s color in the visualization and license plate, making it easier to find the vehicle when it arrives.
While you’re waiting, you can cancel the pickup or report an issue.
When Your Vehicle Arrives
@BLKMDL3
When your Robotaxi finally arrives, you’ll have access to some of the vehicle's controls, such as sounding the horn, flashing its lights, locking and unlocking it, and opening the trunk.
Live Activities
Tesla is also providing a Live Activity while you’re waiting for your ride, so that you can continue to track the vehicle even if you’re not in the Robotaxi app.
@DirtyTesla
Joe Tegtmeyer on X
Robotaxi Tips
@DirtyTesLa on X
The exterior lights pulse prompt in the app.
@DirtyTesLa on X
Tesla provides several tips in the app while you’re waiting for your vehicle. It’ll show you how to use the Model Y's handles, in case you’re not familiar with them. It’ll also remind you that the vehicle’s lights will pulse when it arrives at your pickup location, helping differentiate it from other Teslas on the road.
You can swipe left and right for additional tips.
Menu
Sawyer Merritt
Similar to the Tesla app, the Robotaxi app features a menu with similar options. It includes options we’re already familiar with, such as Security & Privacy and Payment. New to the Robotaxi app are Data Sharing, Ride History, Support, and Appearance.
Ride History: The Ride History section shows you all of your previous rides. It’ll display all of your rides broken down by date and destination. It’ll also include the fee and the time you were picked up.
If you tap into any ride, you’ll be able to see the route the Robotaxi took for that ride, as well as your pickup time, arrival at destination, distance, and fee.
On this screen, you can also report a lost item, but we have yet to see what that looks like.
Appearance: Unlike the Tesla app, which uses a dark theme throughout the app, the Robotaxi app lets you switch between light and dark modes. Unlike other apps, there isn’t an option for Auto to have it reflect what you’re using in the OS.
Sawyer Merritt
Data Sharing: The Data Sharing section includes an option to turn off device location, although Tesla requires it to be enabled to book a ride. Your location is tracked through the app even when the app isn’t running in the foreground. While Tesla said that cabin camera and microphone use would only be used when a rider agrees, they are requiring these optiosn to be turned on to actively details during the early-access period.
Support: Support currently has options to report a lost item or report a found item. While you can reach out to Tesla Robotaxi support in the vehicle, it doesn’t look like you can do it after the ride has completed.
Sawyer Merritt
Adjust Vehicle Settings
If you open the app while you’re in an active ride, you’ll be able to adjust various vehicle settings. This includes the cabin temperature, music controls, and volume.
Sawyer Merritt
Call Support or Pull Over
Similar to the controls on the rear screen of the vehicle, you can also call support or have the vehicle pull over directly from the Robotaxi app. While the safety monitor has additional controls, such as Stop in Lane, users are limited to these two buttons.
Tipping
Sawyer Merritt / DirtyTesla
At the end of your ride, you’ll need to tap Finish Ride and Tesla shows you how to exit the vehicle. You’ll also be able to open the trunk or reach out to Tesla support.
You’ll be given a chance to rate your ride and even tip the driv— car. However, Tesla has a little easter egg for anyone looking to tip, which can be seen in the video below:
The Robotaxi app is currently being offered to 20 influencers who were invited to the event through a special link. Unfortunately, it’s not yet available in the App Store. While influencers could bring one guest with them, only the invitee could download and use the Robotaxi app.
The app is currently only available for Apple devices, but it’s expected to have an Android counterpart when, or shortly after, it launches to the public.
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The Robotaxi can now clean its primary pair of forward-facing cameras on the fly. This new feature was initially hinted at in the FSD V13 release notes as the “improved camera cleaning” feature, but the way it’s implemented is quite clever.
It uses a unique wiper and spray sequence that directs washer fluid squarely onto the portion of the windshield where the camera enclosure is. This effectively keeps the two most important cameras on board the Model Y clean - the ones responsible for the entire forward arc of vision. All of this is done to ensure that the vehicle’s vision remains unobstructed by dirt, bugs, or road grime during a trip.
Since the cameras are right up against the glass, the windshield portion that the cameras need to be cleaned is extremely small, just about 6 inches by 4 inches. The sequence focuses on spraying and wiping this area, repeatedly, which technically is all it needs cleaned. The rest of the windshield is just for the passengers’ benefit.
While older HW3 vehicles include three front-facing cameras, HW4 cars only utilize two. One wide-angle lens to have a wider view, and another camera that focuses on the road ahead. Due to the higher resolution of HW4, the primary camera is used for shorter and farther distances.
The small area outlined in yellow is all the vehicle needs to see properly out of its front-facing cameras.
Not a Tesla App
What About the Sides and Rear?
While the forward-facing cameras are covered, including the currently unused-for-FSD bumper camera, that leaves the majority of the other cameras exposed to the elements and unable to be easily cleaned. The side repeater cameras on the fenders, as well as the B-pillar cameras, are crucial for cross-traffic and side visibility, while the rearview camera provides rearward visibility.
While the front camera is the most important, Tesla recently explained that the updated door design on the new Model 3 and Model Y includes an extended indent for the fender cameras to create a little vortex that helps remove water from the repeater cameras. While this is helpful, it may not keep the cameras completely clear.
For a true autonomous system in varying weather conditions, keeping all cameras clean is important. A dirty repeater camera could prevent a safe lane change, and an obscured rearview camera makes autonomous parking or reversing maneuvers difficult, if not impossible.
The question is - how does Tesla plan to address these?
The Cleaning Bot
The answer likely lies outside the vehicle. Just as with human-operated vehicles, a third party will be responsible for maintaining the cleanliness of these cameras. Tesla has previously demonstrated its Robotaxi cleaning robot in action on the interiors of the Cybercab, but the same robot, equipped with a multi-function manipulator arm, can likely also wash the exterior cameras.
This hub-based robot is probably the other half of Tesla’s future cleaning strategy. When a Robotaxi returns to the hub for charging, the robot could perform a full exterior sensor sweep, precisely cleaning the side, pillar, and rear camera lenses.
That’s a fairly comprehensive cleaning solution — clear the front-facing cameras on the go as they get dirty, and send the vehicle back for a more thorough cleaning if any others are obstructed.
What About Today?
Of course, as Tesla is still in the pilot stages now, that cleaning robot likely isn’t in that equation quite yet. Humans are still plugging in the Model Y Robotaxis at the end of the day to charge, and likely cleaning them as well, for the duration of the pilot stage.
As Tesla scales its fleet, these autonomous cleaning methods will become necessary, and we’ll eventually learn more about how they intend to address this in the future.
After years of anticipation, the wait is over. Tesla's Robotaxi network officially launched with its first public rides for early access users in Austin, Texas, on Sunday, June 22nd.
The launch was a veritable firehose of new information, revealing everything from the booking process and in-car experience to new FSD features expected in the next version of FSD. Here’s a complete recap of everything we learned from what is sure to be a historic first day.
The Robotaxi App
The experience begins in a new, dedicated Robotaxi app. For now, access is invite-only and that app is not available in the App Store. Invitees received a special link to download the Apple-only app onto their device. Once you’re in the app, you’re asked to log in with your Tesla account, which will then bring over all your settings from the Tesla app, such as your profile photo and payment details.
While the app is only available for iPhone users today, an Android version is already confirmed to be in the works.
Booking a Trip
Once you’re in the app, you can set your destination and hail a ride. Once you have a ride booked, the app provides live tracking of the approaching Robotaxi, including its exact location and the estimated time of arrival.
One limitation noted by early-access testers is that the pickup point is currently fixed, and you can’t change it. The pick-up location will be relatively close to where you requested the ride, but some users noted having to walk up to a block to get to the pick-up location chosen by the app.
After initiating a ride, your phone will display a Live Activity, providing an auto-updating view of your taxi's location and ETA. This is similar to the Supercharger Live Activity that Tesla launched recently.
The Live Activities on iOS for the Robotaxi App
Joe Tegtmeyer on X
In-App Tips
While many early Robotaxi users are expected to be Tesla owners, Tesla is creating a user-friendly experience by offering in-app tips, such as how to open the Model Y doors.
When your ride arrives, its exterior lights pulse, letting you know this vehicle is picking up a passenger at the given location. This helps it differentiate between other Tesla vehicles on the road and other Robotaxis potentially dropping someone off at the same location.
The helpful tip on how to open the door handles.
@DirtyTesLa on X
The exterior lights pulse prompt in the app.
@DirtyTesLa on X
Information Synced to Robotaxi
To get that special Tesla touch of magic, once your vehicle arrives, it automatically syncs the rider’s personal vehicle details to the Robotaxi.
That means when you go to play Spotify, YouTube Music, or other media, you’re already signed in and it’s using the same account you use on your own personal Tesla. Even Netflix and other video services are signed in, so that you can start streaming them in the back seat.
The hub of the passenger experience, for now, is the 8-inch rear touchscreen of the new Model Y. The UI is clean and simple, displaying the trip map, estimated arrival time, and controls for media and climate.
The screen also provides passengers with access to key safety features, including a large “Pull Over” and “Support” button. For the early access program, a human Safety Monitor sits in the front passenger seat and has access to one additional control on the main screen - Stop in Lane.
Once you’re inside the vehicle and have fastened your seatbelt, the ride doesn’t begin immediately. You must tap the “Start Ride” button on either the rear passenger screen or within the Robotaxi app for the vehicle to start moving.
@DBurkland on X
The Ride and Geofence
One of the most important questions is: How does it drive? The first impressions have been overwhelmingly positive. Early-access riders have mentioned that FSD’s performance is extremely smooth, noting that it handles turns, speed bumps, and stops with a new level of grace. While FSD V13 is already incredibly smooth, Tesla may have tweaked it for this Robotaxi version, or it could be taking things a little slower with the initial rollout.
Robotaxi slows down really nice for speed bumps. Extremely smooth stops as well pic.twitter.com/H8R2pXllWB
The service operates within a defined geofence in Austin, which initial reports suggest takes about 30 minutes to go from one side to the other.
Interestingly, you can actually book a trip that has a destination or start point outside the geofenced area. In these cases, the Robotaxi will simply take you to the edge of the service area or choose a pickup location that’s within the service area.
The current service area for Robotaxi
@SawyerMerritt on X
Robotaxi Command Center
The significance of this day hasn’t been lost on Tesla’s teams. Ashok Elluswamy, VP of AI, shared a photo from what appeared to be a launch party at the Robotaxi operations center.
The command center features various TVs showing real-time information from the active Robotaxis. According to what Musk shared a couple of weeks ago, Tesla planned to have 10 Robotaxis on the first day, which aligns with what is displayed on the list on one of the TVs.
Other TVs are showing live views from the Robotaxis’ cameras, displaying six of the vehicle’s cameras, which appear to include the front camera, repeaters, B-pillar cameras, and rear camera. The only cameras excluded appear to be the front bumper camera, the front-facing wide-angle camera, and the cabin camera.
Another TV is displaying a weather radar, while another is displaying a live view of the Robotaxi vehicles on a map. However, one of the most interesting is one near the middle, which is displaying Robotaxi statistics. The display shows that there have been 112 rides across 499 miles as of the time the photo was taken. Another statistic shows a value of 35, but it’s unclear what this number represents. Given the 10 expected Robotaxis, this likely has to do with how many users are queued for a ride, or includes active riders plus users waiting for a ride.
Many team members have also taken to X and commented on the significance and status of the launch, celebrating a decade’s worth of hard work finally coming to a culmination. While there’s still a lot of work to do, the launch is a huge first step to Tesla opening up its Robotaxi service to everyone and releasing FSD Unsupervised for customer-owned vehicles.
Check out this smooth start-to-finish ride from Sawyer Merritt:
Here is my experience (in 4K) from earlier today in one of the world's first ever public Tesla Robotaxi rides in Austin, Texas with FSD Unsupervised! No-one is in the driver seat and the safety monitor in the passenger seat does not have a steering or pedals.
Next up? We expect Tesla to open up rides to the general public and gradually expand its geofence area. There’s also a new FSD update coming that increases parameters by 4.5x, which should make the vehicles even smoother and more capable.
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