Tesla Sends Out Robotaxi Ride Invites — Robotaxi App, Safety Monitor and More Details

Tesla is officially opening up its long-anticipated Robotaxi service — but only for a select, invite-only group. Invitations have gone out to influencers to experience the first autonomous rides this Sunday, June 22, in Austin. Dubbed an “early access” program, this marks the official launch of Tesla’s Robotaxi service and the new Robotaxi app.
Invitation Details
Tesla is taking a cautious approach to its initial rollout. Only invited users — largely influencers and carefully selected individuals — will get to hail a ride using the new Robotaxi app. These early testers will be among the first to experience what Tesla describes as a fully autonomous ride, although not entirely without human oversight.
The invitations were sent out early this morning and offered plenty of new details about the Robotaxi service, the app and ride restrictions.
Human Safety Monitors
Elon Musk previously stated that there would be “no occupant in the driver seat,” and while that’s technically accurate, it’s not exactly what we expected. These Robotaxi rides will have a Tesla employee seated in the front passenger seat. This “safety monitor” will oversee the ride but not intervene unless necessary.
Interestingly, the documents shared with influencers indicate that these safety monitors will be subject to the same restrictions as Tesla owners with FSD Supervised. The cabin camera will monitor their gaze to make sure they’re paying attention and presumably warn them if they stare off to the side for too long.
Teleoperators
While there will be safety monitors in the vehicle, there are also expected to be teleoperators. Although Tesla doesn’t explicitly mention teleoperators, it does note that the cabin camera will only be used in the event of a support request or if “operator assistance” is required in an emergency.
Teleoperators aren’t a surprise at all, as all autonomous vehicles use them today when a vehicle needs help. While in the case of a Model Y, it’s possible for the safety monitor to take over the vehicle, Tesla is preparing for the future when there won’t be a safety monitor in the vehicle and the vehicle doesn’t have a steering wheel like the Cybercab.
Cabin Camera and Mic: Off By Default
Passenger privacy appears to be a priority. Tesla confirms that the cabin camera and microphone will be off by default during the ride. These features will only activate if the rider opts in, requests assistance, or in the case of an emergency. This appears to contradict what Tesla mentions about the cabin camera monitoring the safety driver, but it’s possible Tesla means that these features will be off by default when there isn’t a safety monitor in the vehicle.
Similar to Tesla vehicles today, Tesla will show green and orange dots on the display whenever the cabin camera or microphone is being used.
Tesla says that after the ride, the camera may be temporarily activated to check for cleanliness or forgotten items before the vehicle continues to its next destination.
Will React to Emergency Vehicles
While we know that these vehicles will be equipped with a newer version of FSD, it’s not yet clear exactly which version it's. However, it appears that this version will now feature sound detection, allowing it to detect and react to emergency vehicles.
Tesla says the vehicles will use the vehicle’s microphone to recognize sirens or other road alerts. If a safety event is detected, the vehicle will reduce media volume and notify users on screen.
Like Tesla’s vision processing, all audio is processed in the vehicle and not transmitted unless explicitly enabled by the rider.
Recording and Sharing Encouraged
Tesla is allowing invited guests to bring one additional guest with them to experience the Robotaxi network. Tesla will be allowing the recording and sharing of photos and videos, so we should have plenty of new details on the Robotaxi soon.
Tesla is also asking users to rate their experience via the Robotaxi app, likely trying to identify any trouble points.
Restrictions for Robotaxi Rides
Tesla’s Robotaxi service will operate within a geofenced area of Austin and will be available between 6:00 AM and 12:00 AM. So, essentially, there are only six hours when Robotaxis won’t be available. Tesla states that users will be able to see the geofence area within the app; however, we currently don’t know the size of this area.
Airport rides are not allowed, presumably due to more complicated scenarios. Tesla also states that the Robotaxi service can be paused at any point due to inclement weather; however, the forecast for Austin over the next week is clear and sunny, so this is unlikely to be an issue.
Pricing and Fees
Tesla’s agreement states that all rides will be priced in U.S. dollars and may include tolls, airport fees, and other regulatory charges. It’s not clear whether invited guests will need to pay for rides, but since Tesla is mentioning prices and doesn’t explicitly state that these rides are free, they’ll likely have to.
We may soon find out what Tesla will charge for Robotaxi rides and compare it to other services, such as Uber and Lyft. However, like all other Tesla pricing, these will likely change over time as well.
Tesla reserves the right to charge users for damages or litter left in the vehicle, according to documents shared with influencers.
Robotaxi App, Not the Tesla App
One of the more surprising revelations is that Tesla is not using the Tesla app for this service. Instead, riders will be required to download a new Robotaxi app. While code related to Robotaxi features has been found in Tesla’s main app, it now appears that the Robotaxi app will serve ride-hailing passengers.
The Robotaxi details we’ve seen in the Tesla app may be for future support when owners start adding their vehicles to the Robotaxi fleet. This way, an owner can open up the Tesla app and know the status of their vehicle.
The Robotaxi app won’t be publicly available on the App Store yet. Instead, invitees will receive a separate download invitation, likely through a service like TestFlight, which allows users to test unreleased apps. Tesla emphasizes that only the original invitee can download and use the app, but hopefully, we’ll have our first look at the Robotaxi app soon.
What’s Next
While this represents a soft launch for Tesla’s Robotaxi service, it offers our first glimpse at what the service will be like in terms of restrictions, geo-fenced areas, price, and, of course, a look at the Robotaxi app. Like all things Tesla, they’ll iterate and improve the app, service, and process over time.
We should have a lot more details and the first ride-along videos soon.