Tesla Model 3 and Model Y to gain heated wipers and ventilated seats?

By Nuno Cristovao

The Model 3 and Model Y manuals have been recently updated to reflect a new feature for Tesla's most popular vehicles.

Model 3/Y may gain ventilated seats
Model 3/Y may gain ventilated seats

The Model 3 and Model Y manuals now show that not only will the cars include heated seats as they have since being introduced, but they will also include cooled seats.

Ventilated seats have been a feature that Tesla previously only offered in their top models.

Tesla has slowly been bringing a lot of features that were exclusively available in the Model S and X to all of their cars.

The Model 3 and Model Y have gained a heated steering wheel, MCU 3, and other features that were previously exclusive to the Model S and Model X.

The Model Y now also offers Bioweapon Defense Mode. Unfortunately, it's not available in the Model 3 due to space constraints for the HEPA filter.

Model 3/Y may gain ventilated seats
Model 3/Y may gain ventilated seats

At this time the cooled seats have only been seen in Tesla's online manual, and there is no other confirmation that cooled seats are coming definitely coming to the Model 3/Y.

When Tesla builds their online manuals they tag each feature with the model it applies to. If a feature is available in all models, then it doesn't get a model tag and it's implied that the feature is available for all Tesla models.

The Tesla manual states:

Touch the driver's side seat icon to adjust seat heaters for the driver. The seat operates at three levels from 3 (highest) to 1 (lowest). The seat icon displays twisting lines that turn red (heating) or blue (cooling) to corresponding with the set level. Auto, which displays when the climate control system is set to Auto, warms or cools the front seats based on cabin temperature.

The ventilated seats footnote does not specify any models, which makes it show up in all manuals, for the Model 3/Y and Model S/X. This could very well be an oversight by Tesla, but it's also possible that Tesla is planning to add ventilated seats to all of their vehicles.

The Model 3 and Model Y will also gain heated wipers this year, which will prevent snow from building up on the wipers themselves. If you've ever driven through a snowstorm in your Tesla, you understand how valuable of a feature this will be.

In the past few months, there have been numerous changes to Tesla models. Tesla is set to open Giga Berlin and Giga Texas factories this year, so if Tesla is planning to make major changes to these vehicles, it makes sense for Tesla to make them now before assembly lines are built and in the new factories.

Tesla Launches AI Agent to Improve Tesla Service Communications

By Karan Singh
Not a Tesla App

One of Tesla’s greatest weaknesses, as it has quickly become one of the world’s most ubiquitous cars on the planet has always been service. Escalating issues to managers and sometimes even reaching a Tesla Service employee can be a total coin flip, depending on your Service Center.

Tesla is continuing its push to integrate AI across its customer support channels in an effort to improve customer service. According to Raj Jegannathan, Tesla’s VP for IT, AI Infrastructure, Apps, Infosecurity, and Vehicle Service Operations (that’s a lot), Tesla is launching a pilot program for a new AI designed to improve customer interactions with Service.

This new initiative follows other recent AI deployments across Tesla’s customer-facing channels, including the personalized AI assistant within the Tesla App, the ability to ask questions to AI on Tesla’s website, and the biggest one, the new voice-based AI customer representative introduced for Tesla Insurance.

Proactive AI Support

At 10 pilot service locations, this new AI agent will begin working behind the scenes at Tesla Service, to help with customer communications. It will provide three key features:

Detect Communications Delays: The AI will actively monitor service interactions to identify potential delays in communication or progress. These are often a key pain point for customers who reach out to Tesla Service and don’t receive a response for several days, as Service has nothing new to add. The AI can now step in and let the customer know Tesla is still waiting on parts or something else.

Monitor Customer Sentiment: By monitoring the tone and content of the messages between the customer and Service agents, Tesla will be able to identify situations where a customer might be dissatisfied or facing difficulties.

Auto-Escalate: If either a communications delay or negative sentiment is detected, the AI can automatically escalate issues to human managers for review. This helps to address problems before customers need to seek escalation themselves or become upset about an issue.

Customer Escalation Requests

Alongside the new AI tool, Tesla is also introducing a more direct way for customers to get higher-level attention. According to Tesla, within the next two weeks, customers can simply type “Escalate” in order to have their issue routed directly to management.

Raj’s team is currently working on implementing guardrails to prevent abuse, but this will soon make its way to improving Tesla’s service offerings. We’re glad to see Tesla taking steps to identify and correct deficiencies in the process - it has always been a sore tooth for Tesla in the last few years.

Exclusive: A Look Inside the Tesla Diner [PHOTOS]

By Karan Singh
Thomas Adamian

Over at 7000 Santa Monica Boulevard in Hollywood, Los Angeles, Tesla’s stainless steel-clad retro diner is really coming together. Most recently, we saw the gigantic 45-foot LED screens for the outdoor theater come to life, but there’s been more going on inside than we originally knew about.

Now, thanks to photos shared with us by Thomas Adamian, who ventured over to the site, we have our very first look inside the nearly completed Tesla Diner.

While we knew the concept aimed for a retro-futuristic theme, blending a diner with Superchargers and a modern open-air theater, the initial stages of the interior are well beyond a mere nostalgia project.

Interior Explored

Inside, we’ve got a seamless blend of classic circular diner-style seating accompanied by distinctly modern lighting and fixtures. This definitely brings to life that modernist art-deco feel and feels right at home alongside Tesla’s Robovan, rather than a period set-piece.

The facility is still clearly under active construction in these images, with materials and equipment visible, but they provide the best and most detailed glimpse so far of what the indoor dining experience will look like.

Front Door / Diner Logo

The circular spaceship-like entrance
The circular spaceship-like entrance
Thomas Adamian

The circular entrance looks like something out of this world - and while we’re hoping the doors slide inside the walls, like a pocket door, they likely open in or out like a standard door.

This is also one of our first looks at the Tesla Diner sign, which hangs inside the doorway. The logo itself also has an art-deco look and feel. On the door, there’s also a sign confirming that the diner will be open 24/7.

Windows & Artwork

Shutters, Stealth Fighters, and Cybertrucks
Shutters, Stealth Fighters, and Cybertrucks
Thomas Adamian

Tesla really nailed the style with the windows and shutters, matching the diner’s vibe. In the background, you can also see the concept art for the Cybertruck. We hope Tesla includes artwork for other vehicles as well, as they help tell the Tesla story and give diners an inside look at the company.

Exterior Seating

The exterior seating
The exterior seating
Thomas Adamian

There’s also an exterior seating space, which seems to be in the early phases of being laid out. None of those pallets have been disassembled yet, but they likely have outdoor furniture, letting customers sit outside and enjoy a meal.

The Tesla Diner in Hollywood is shaping up to be much more than just a restaurant with chargers. It’ll have in-app functionality with the Tesla app and offer room for 200 diners inside, along with the ability to use a drive-in theater with in-car service. Tesla’s original plans also include rooftop seating, so there’s likely more to come once the construction phase continues.

The idea for a Tesla Diner began in 2023, when it was announced at Tesla’s Investor Day. While the diner has yet to open, it already seems like it’ll be an iconic establishment for the area. Amid recent brand turbulence tied to politics, this project has the potential to refresh Tesla’s image—offering a fun, memorable place to charge.

If there’s one thing we’re hoping for, it’s that the food matches the creativity of the design. Ideally, what Tesla is building in Hollywood becomes a blueprint for similar diners across North America—and eventually, the world.

With its unique concept and prime location, the Diner is poised to become a true LA landmark and a must-visit destination for locals and tourists alike.

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