First Look at Playing Steam Games in a Tesla

By Gabe Rodriguez Morrison
Tesla integrates Steam into the Model S and Model X
Tesla integrates Steam into the Model S and Model X
Tesla

Tesla has integrated Steam's library of thousands of games in its Model S and Model X electric vehicles. In July, Elon Musk said that Tesla would release a demo of the Steam integration by August. The demo never came to fruition, but Musk reiterated the plan to integrate Steam into Tesla vehicles. Tesla just launched a beta version of the video game library as part of its holiday update.

Supported Vehicles

For now, Steam is only available on newer versions of the Model S and X with 16GB of ram, but Elon has said that there will be a retrofit available for earlier S and X models in the future.

Although newer Model 3 and Model Y cars have the AMD Ryzen chip, they did not get beta access to Steam because these vehicles do not have a discrete GPU like the Model S and X. It's not clear whether Steam will eventually be integrated into other MCU 3 cars (with a smaller catalog), including the Model 3 and Model Y, but it's unlikely that it'll ever come to any MCU 2 vehicles.

Storage

Games must be downloaded on WiFi and stored locally in the vehicle. This could be in the vehicle's internal drive, which appears to have about an 80GB partition allocated for games or via external storage. The holiday update that added Steam also added support for external storage devices. Additionally, Tesla has released a 1TB SSD that costs $350 and will be available in February 2023. The SSD offers storage for any vehicle data including dashcam footage but is optimized for fast loading. It is also designed to withstand the potentially extreme temperature fluctuations that can occur inside a car and is guaranteed to have a long life span.

However, owners can use almost any solid-state drive they own. In fact, Tesla's own hard drive appears to just be a rebranded Samsung T7 SSD, which is known for its speed and durability. It currently sells on Amazon for less than $140.

Video

Cloud Saves

For games that support Steam Cloud, Tesla will automatically sync your game progress, so that you can pick up right where you left off, regardless if you're at home or in your car.

Premium Connectivity

Tesla's Premium Connectivity allows vehicle owners to access more bandwidth-hungry features such as streaming music and video. Although Steam games are downloaded over WiFi, Tesla requires Premium Connectivity to access Steam. This could be due to Tesla keeping your Steam profile and game process synced.

Rear Display

Unfortunately, Tesla does not currently allow users to play Steam on the vehicle's rear 8" display which can be used to watch streaming video while the car is in motion. Tesla could allow this in a future update, but at the moment Steam is limited to the vehicle's 17" display when the vehicle is in park.

Bluetooth Controllers

Along with Steam support, Tesla has added support for Bluetooth controllers and even keyboard and mouse setups in supported games. Tesla says that PS5 controllers work best with this feature.

In June of 2021, Tesla unveiled a proprietary controller which closely resembled a PS5 controller with two analog sticks, four directional buttons and four action buttons. The controller also resembles a steering wheel with a closed-loop design, likely to accommodate racing games. Since the unveiling, we haven’t heard much about the Tesla controller.

Tesla Launches AI Agent to Improve Tesla Service Communications

By Karan Singh
Not a Tesla App

One of Tesla’s greatest weaknesses, as it has quickly become one of the world’s most ubiquitous cars on the planet has always been service. Escalating issues to managers and sometimes even reaching a Tesla Service employee can be a total coin flip, depending on your Service Center.

Tesla is continuing its push to integrate AI across its customer support channels in an effort to improve customer service. According to Raj Jegannathan, Tesla’s VP for IT, AI Infrastructure, Apps, Infosecurity, and Vehicle Service Operations (that’s a lot), Tesla is launching a pilot program for a new AI designed to improve customer interactions with Service.

This new initiative follows other recent AI deployments across Tesla’s customer-facing channels, including the personalized AI assistant within the Tesla App, the ability to ask questions to AI on Tesla’s website, and the biggest one, the new voice-based AI customer representative introduced for Tesla Insurance.

Proactive AI Support

At 10 pilot service locations, this new AI agent will begin working behind the scenes at Tesla Service, to help with customer communications. It will provide three key features:

Detect Communications Delays: The AI will actively monitor service interactions to identify potential delays in communication or progress. These are often a key pain point for customers who reach out to Tesla Service and don’t receive a response for several days, as Service has nothing new to add. The AI can now step in and let the customer know Tesla is still waiting on parts or something else.

Monitor Customer Sentiment: By monitoring the tone and content of the messages between the customer and Service agents, Tesla will be able to identify situations where a customer might be dissatisfied or facing difficulties.

Auto-Escalate: If either a communications delay or negative sentiment is detected, the AI can automatically escalate issues to human managers for review. This helps to address problems before customers need to seek escalation themselves or become upset about an issue.

Customer Escalation Requests

Alongside the new AI tool, Tesla is also introducing a more direct way for customers to get higher-level attention. According to Tesla, within the next two weeks, customers can simply type “Escalate” in order to have their issue routed directly to management.

Raj’s team is currently working on implementing guardrails to prevent abuse, but this will soon make its way to improving Tesla’s service offerings. We’re glad to see Tesla taking steps to identify and correct deficiencies in the process - it has always been a sore tooth for Tesla in the last few years.

Exclusive: A Look Inside the Tesla Diner [PHOTOS]

By Karan Singh
Thomas Adamian

Over at 7000 Santa Monica Boulevard in Hollywood, Los Angeles, Tesla’s stainless steel-clad retro diner is really coming together. Most recently, we saw the gigantic 45-foot LED screens for the outdoor theater come to life, but there’s been more going on inside than we originally knew about.

Now, thanks to photos shared with us by Thomas Adamian, who ventured over to the site, we have our very first look inside the nearly completed Tesla Diner.

While we knew the concept aimed for a retro-futuristic theme, blending a diner with Superchargers and a modern open-air theater, the initial stages of the interior are well beyond a mere nostalgia project.

Interior Explored

Inside, we’ve got a seamless blend of classic circular diner-style seating accompanied by distinctly modern lighting and fixtures. This definitely brings to life that modernist art-deco feel and feels right at home alongside Tesla’s Robovan, rather than a period set-piece.

The facility is still clearly under active construction in these images, with materials and equipment visible, but they provide the best and most detailed glimpse so far of what the indoor dining experience will look like.

Front Door / Diner Logo

The circular spaceship-like entrance
The circular spaceship-like entrance
Thomas Adamian

The circular entrance looks like something out of this world - and while we’re hoping the doors slide inside the walls, like a pocket door, they likely open in or out like a standard door.

This is also one of our first looks at the Tesla Diner sign, which hangs inside the doorway. The logo itself also has an art-deco look and feel. On the door, there’s also a sign confirming that the diner will be open 24/7.

Windows & Artwork

Shutters, Stealth Fighters, and Cybertrucks
Shutters, Stealth Fighters, and Cybertrucks
Thomas Adamian

Tesla really nailed the style with the windows and shutters, matching the diner’s vibe. In the background, you can also see the concept art for the Cybertruck. We hope Tesla includes artwork for other vehicles as well, as they help tell the Tesla story and give diners an inside look at the company.

Exterior Seating

The exterior seating
The exterior seating
Thomas Adamian

There’s also an exterior seating space, which seems to be in the early phases of being laid out. None of those pallets have been disassembled yet, but they likely have outdoor furniture, letting customers sit outside and enjoy a meal.

The Tesla Diner in Hollywood is shaping up to be much more than just a restaurant with chargers. It’ll have in-app functionality with the Tesla app and offer room for 200 diners inside, along with the ability to use a drive-in theater with in-car service. Tesla’s original plans also include rooftop seating, so there’s likely more to come once the construction phase continues.

The idea for a Tesla Diner began in 2023, when it was announced at Tesla’s Investor Day. While the diner has yet to open, it already seems like it’ll be an iconic establishment for the area. Amid recent brand turbulence tied to politics, this project has the potential to refresh Tesla’s image—offering a fun, memorable place to charge.

If there’s one thing we’re hoping for, it’s that the food matches the creativity of the design. Ideally, what Tesla is building in Hollywood becomes a blueprint for similar diners across North America—and eventually, the world.

With its unique concept and prime location, the Diner is poised to become a true LA landmark and a must-visit destination for locals and tourists alike.

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