What is Tesla Premium Connectivity and What's included

By Nuno Cristovao

Tesla vehicles receive constant updates to improve functionality, add features, improve reliability and even add games. Teslas will also send you notifications on your phone when your car alarm goes off, if you left your car unlocked, or if the charge level is critically low.

Tesla's Premium Connectivity

What is Premium Connectivity?

All Teslas come standard with WiFi and cellular modems. When connecting to WiFi either through your home's network or through a hotspot, most features in your Tesla are free to use. However when utilizing your car's cellular connection some features are limited to Tesla's premium connectivity package.

Cost of Premium Connectivity?

Tesla's Premium Connectivity package currently costs $10/month per car in the US. Cars sold before June 30, 2018 include free premium connectivity.

As of February 2022, Tesla has also added a yearly plan for Premium Connectivity in the US. The price of the annual plan is $99/year. You can subscribe to the monthly or the yearly plan by using the Tesla app. In the Tesla app go to the Upgrades section and then tap Manage. If you currently subscribe to the monthly plan, you can also switch to yearly in this same section.

What is included for free, without Premium Connectivity?

The most important data features are included for free in your Tesla, such as phone notifications, software updates, updated navigation maps and even optimal navigation routing that takes live traffic into account.

What does Premium Connectivity include?

The features that require premium connectivity have mostly to do with entertainment while parked or driving. Keep in mind that all entertainment features are available to you if you're connected to WiFi or a hotspot.

Entertainment features that require premium connectivity include music streaming, such as Slacker and Spotify. It also includes video streaming services while parked such as Netflix, Disney+, YouTube and a few others. Keep in mind that some of those services still require a subscription. For example, YouTube is available for free, but Netflix requires a paid subscription. Tesla's premium connectivity simply lets you use the car's data connection to stream those services.

Additional services included in Premium Connectivity are:

  • Internet browser - Browse the web to look up restaurants, destinations or other information. It can be used by the passenger while driving.
  • Caraoke - Tesla's version of Karaoke which features hundreds of songs and displays the lyrics on the screen.
  • Satellite view maps - This displays satellite imagery in your navigation instead of just the terrain view with streets.
  • Live traffic visualizations - Traffic visualizations will show you which roads are congested and where traffic jams are located by coloring in the roads in various colors. The traffic view can be turned on or off by tapping the Live Traffic icon on the right side of the maps.
  • Traffic Along Route - With Premium Connectivity, your route will be colored in various colors to highlight the areas with traffic.
  • Traffic Lights and Speed Camera Icons - Traffic lights, stop signs, speed camera locations and other icons are displayed on the map.
  • Traffic in Trip Progress Bar - The vehicle's trip progress bar will show you an overview of the traffic along your entire trip.
  • Sentry Mode Videos in the App - If your video has Sentry Mode armed and there is an event, the Tesla app will notify you with a notification of the event and a one-minute video clip. The video clips can also be viewed in the app.
  • Sentry Mode Live Access - You can view the live feed of most cameras on the vehicle within the app. Simply make sure Sentry Mode is activated and go to Security and tap on live view.
  • Average Speed Zones - If your region uses average speed zones, your Tesla will now display when the speed zone started, how much longer until it ends and your average speed.
  • Zoom - You can connect to meetings with the Zoom app (AMD Ryzen processor vehiciles only)
  • Steam - You can download and play some Steam games on Model S and Model X vehicles that have access to Steam.
Feature Included WiFi / Hotspot Premium
Navigation
Phone Notifications
Ability to Use Tesla App
Best Route Considers Traffic
Show Live Traffic
Satellite-View Maps
Video Streaming
Caraoke
Music Streaming
Internet Browser
Sentry Mode Live Access
Sentry Mode Videos in App
Traffic & Speed Camera Icons
Average Speed Zone Support
Traffic in Trip Progress Bar
Zoom*
Steam*

*These features are only available in some vehicles. Steam requires a 2021+ Model S or Model X with 16GB of ram or more, but it's not available on every model. Zoom is only available on vehicles with the AMD Ryzen processor.

Can I share my phone's data (hotspot) with my Tesla?

Yes, with software update 2021.24 and later, you can now choose to share your phone's data connection with your Tesla. It'll get you access to most of the features included with premium connectivity such as music streaming, internet browsing and you'll be able to use all of them while driving.

However there are two features that aren't available without Tesla's premium connectivity, even if you're using your phone as a hotspot. They include the live traffic visualization and the satellite imagery in maps.

Those two features aren't included when on WiFi or using a hotspot because they cost Tesla more than just the data to get them to you. Google provides Tesla both of those features for a fee. Tesla is simply including those fees they pay Google in their premium connectivity package price. So Tesla decides to not provide these features unless you're paying for the premium package.

Find out more about the remain connected to WiFi while in drive.

Tesla Launches Robotaxi: Features, Robotaxi App, Command Center and First Impressions [VIDEO]

By Karan Singh
@DBurkland on X

After years of anticipation, the wait is over. Tesla's Robotaxi network officially launched with its first public rides for early access users in Austin, Texas, on Sunday, June 22nd.

The launch was a veritable firehose of new information, revealing everything from the booking process and in-car experience to new FSD features expected in the next version of FSD. Here’s a complete recap of everything we learned from what is sure to be a historic first day.

The Robotaxi App

The experience begins in a new, dedicated Robotaxi app. For now, access is invite-only and that app is not available in the App Store. Invitees received a special link to download the Apple-only app onto their device. Once you’re in the app, you’re asked to log in with your Tesla account, which will then bring over all your settings from the Tesla app, such as your profile photo and payment details.

While the app is only available for iPhone users today, an Android version is already confirmed to be in the works.

Booking a Trip

Once you’re in the app, you can set your destination and hail a ride. Once you have a ride booked, the app provides live tracking of the approaching Robotaxi, including its exact location and the estimated time of arrival.

One limitation noted by early-access testers is that the pickup point is currently fixed, and you can’t change it. The pick-up location will be relatively close to where you requested the ride, but some users noted having to walk up to a block to get to the pick-up location chosen by the app.

After initiating a ride, your phone will display a Live Activity, providing an auto-updating view of your taxi's location and ETA. This is similar to the Supercharger Live Activity that Tesla launched recently.

The Live Activities on iOS for the Robotaxi App
The Live Activities on iOS for the Robotaxi App
Joe Tegtmeyer on X

In-App Tips

While many early Robotaxi users are expected to be Tesla owners, Tesla is creating a user-friendly experience by offering in-app tips, such as how to open the Model Y doors.

When your ride arrives, its exterior lights pulse, letting you know this vehicle is picking up a passenger at the given location. This helps it differentiate between other Tesla vehicles on the road and other Robotaxis potentially dropping someone off at the same location.

The helpful tip on how to open the door handles.
The helpful tip on how to open the door handles.
@DirtyTesLa on X
The exterior lights pulse prompt in the app.
The exterior lights pulse prompt in the app.
@DirtyTesLa on X

Information Synced to Robotaxi

To get that special Tesla touch of magic, once your vehicle arrives, it automatically syncs the rider’s personal vehicle details to the Robotaxi.

That means when you go to play Spotify, YouTube Music, or other media, you’re already signed in and it’s using the same account you use on your own personal Tesla. Even Netflix and other video services are signed in, so that you can start streaming them in the back seat.

Inside Robotaxi: UI & Controls

The hub of the passenger experience, for now, is the 8-inch rear touchscreen of the new Model Y. The UI is clean and simple, displaying the trip map, estimated arrival time, and controls for media and climate.

The screen also provides passengers with access to key safety features, including a large “Pull Over” and “Support” button. For the early access program, a human Safety Monitor sits in the front passenger seat and has access to one additional control on the main screen - Stop in Lane.

Once you’re inside the vehicle and have fastened your seatbelt, the ride doesn’t begin immediately. You must tap the “Start Ride” button on either the rear passenger screen or within the Robotaxi app for the vehicle to start moving.

@DBurkland on X

The Ride and Geofence

One of the most important questions is: How does it drive? The first impressions have been overwhelmingly positive. Early-access riders have mentioned that FSD’s performance is extremely smooth, noting that it handles turns, speed bumps, and stops with a new level of grace. While FSD V13 is already incredibly smooth, Tesla may have tweaked it for this Robotaxi version, or it could be taking things a little slower with the initial rollout.

The service operates within a defined geofence in Austin, which initial reports suggest takes about 30 minutes to go from one side to the other.

Interestingly, you can actually book a trip that has a destination or start point outside the geofenced area. In these cases, the Robotaxi will simply take you to the edge of the service area or choose a pickup location that’s within the service area.

The current service area for Robotaxi
The current service area for Robotaxi
@SawyerMerritt on X

Robotaxi Command Center

The significance of this day hasn’t been lost on Tesla’s teams. Ashok Elluswamy, VP of AI, shared a photo from what appeared to be a launch party at the Robotaxi operations center.

The command center features various TVs showing real-time information from the active Robotaxis. According to what Musk shared a couple of weeks ago, Tesla planned to have 10 Robotaxis on the first day, which aligns with what is displayed on the list on one of the TVs.

Other TVs are showing live views from the Robotaxis’ cameras, displaying six of the vehicle’s cameras, which appear to include the front camera, repeaters, B-pillar cameras, and rear camera. The only cameras excluded appear to be the front bumper camera, the front-facing wide-angle camera, and the cabin camera.

Another TV is displaying a weather radar, while another is displaying a live view of the Robotaxi vehicles on a map. However, one of the most interesting is one near the middle, which is displaying Robotaxi statistics. The display shows that there have been 112 rides across 499 miles as of the time the photo was taken. Another statistic shows a value of 35, but it’s unclear what this number represents. Given the 10 expected Robotaxis, this likely has to do with how many users are queued for a ride, or includes active riders plus users waiting for a ride.

Celebration

Many team members have also taken to X and commented on the significance and status of the launch, celebrating a decade’s worth of hard work finally coming to a culmination. While there’s still a lot of work to do, the launch is a huge first step to Tesla opening up its Robotaxi service to everyone and releasing FSD Unsupervised for customer-owned vehicles.

Check out this smooth start-to-finish ride from Sawyer Merritt:

Next up? We expect Tesla to open up rides to the general public and gradually expand its geofence area. There’s also a new FSD update coming that increases parameters by 4.5x, which should make the vehicles even smoother and more capable.

Tesla Outlines Rules for Using Its Robotaxi Service

By Karan Singh
Not a Tesla App

With the first Tesla Robotaxi rides starting shortly for early access users in Austin, Tesla has published a detailed set of rules for its first passengers.

They outline everything from who can ride to how you can behave in a car with no driver, and are designed to ensure safety. Tesla is using a safety monitor during the initial rollout phases, so the front passenger seat will not be available for customers.

Who Can Ride

Tesla has laid out clear guidelines on who is eligible to be a passenger, as well as some expected in-car conduct.

You must be at least 18 years old to book a ride and to ride alone. Riders are permitted to bring one guest, provided that the guest is also over the age of 18. You cannot book a ride for another person; the account holder must be present for the entire trip. 

That’s all pretty straightforward, and we expect Tesla to relax some of the rules in the coming months. That means that once the safety monitor is gone, the number could increase to three or four.

How to Behave

All passengers must remain seated with their seatbelts fastened for the entire duration of the ride. There is a strict prohibition on smoking, vaping, or consuming alcohol or other drugs inside the vehicle.

Riders are also asked to be courteous and leave the Robotaxi in the same condition as they found it. Those who damage or dirty the vehicle may be charged an additional, currently unspecified fee after the ride.

Hands Off: Driverless Vehicle

This is where the rules get a bit more interesting, focusing on the unique fact that the Model Ys that Tesla is using still have driver controls.

Riders are prohibited from sitting in the front-left driver’s seat. Additionally, riders must not tamper with, modify, or attempt to physically manipulate any vehicle equipment, including the steering wheel and pedals.

Interestingly, Tesla also has a rule on reverse-engineering and intellectual property protection. While photos and videos of the experience are permitted, riders are prohibited from bringing onboard instruments or equipment intended to record, measure, or conduct surveillance on Robotaxi.

Service Animal Exception

For riders with disabilities, Tesla has outlined a specific policy. Only small service animals that are trained to work or perform tasks are permitted in the vehicle. No other pets are allowed. 

However, riders are not required to provide proof; however, support may ask you to confirm that the animal is required due to a disability and what task it is trained to perform.

At this point, we’re not sure whether Tesla will allow non-service animals in its Robotaxi Network in the near future. It would make sense if they did - many people travel with their pets, or need to take them from one location to another - but for now, only service animals will be allowed.

Tesla is definitely taking a safety-first approach in the initial launch, and with the presence of the Safety Monitor, they’re being very cautious. There is a long way to go before the average person becomes comfortable with an autonomous vehicle with no one in the driver’s seat, and building public trust is a good first step.

Latest Tesla Update

Confirmed by Elon

Take a look at features that Elon Musk has said will be coming soon.

More Tesla News

Tesla Videos

Latest Tesla Update

Confirmed by Elon

Take a look at features that Elon Musk has said will be coming soon.

Subscribe

Subscribe to our weekly newsletter