NHTSA is asking Tesla for more information after 'phantom braking' complaints

By Lennon Cihak
NHTSA is looking into Tesla's sudden braking issue
NHTSA is looking into Tesla's sudden braking issue

The National Highway Transportation Safety Administration (NHTSA) is probing Tesla for its “phantom braking” issue, which has raised numerous concerns amongst drivers. The agency is requesting the automaker respond by June 20.

The NHTSA has received 758 reports on the phantom braking issue, according to Reuters. A report from the NHTSA back in February stated, “complainants report that the rapid deceleration can occur without warning, at random, and often repeatedly in a single drive cycle.”

“Phantom braking” is when Autopilot is engaged and the vehicle slows down suddenly. The issue is particularly concerning on freeways where there may be little to no time for other drivers to react safely. It has raised concern for the drivers because it’s unpredictable.

The issue has become worse since May 2021 when Tesla started producing some vehicles without radar. Vehicles without radar or those that have transitioned to Tesla Vision rely solely on cameras for Autosteer and TACC.

The phantom braking issues have been around for several years. The issues started when Teslas were having accidents with tractor trailers crossing in front of them. Additionally, it happens more frequently at underpasses or when there are shadows on the road, which can be mistaken for the side of a truck.

This probe into Tesla’s Autopilot system comes after numerous complaints from Tesla owners, and Tesla dismissing the complaints.

According to Reuters, a Model Y owner reported to the NHTSA that the vehicle slowed down from 80mph to 69mph in less than a second.

“The car braked hard and decelerated from 80 mph to 69 mph in less than a second,” the owner wrote. “The braking was so violent, my head snapped forward and I almost lost control of the car.”

In May 2021, Elon Musk stated that removing the radar sensor would solve the “phantom braking” issue.

We anticipate Tesla will respond and explain what the cause of the issue is. Depending on the NHTSA’s ideal solution, Tesla may need to take the phantom braking issue more seriously and focus on fixing or minimizing the sudden braking through an OTA update.

This could potentially be done by using the data that Tesla has already gathered from its fleet, identifying when and where phantom braking happens most frequently, and then allowing the software to dictate whether it should use the brakes.

Personally, I have noticed my Model 3 braking for road signs that flash orange above the interstate. For example, a sign may have orange flashing lights to indicate that ice may be on the bridge. I’ve also noticed this when traffic lights are controlling the flow into an interstate from the on ramp in California. These instances, however, are more predictable and not as abrupt or sudden.

A new feature recently discovered in Tesla’s 2022.16 update hints that vehicles may use brakes when regenerative braking is limited or unavailable. This will help maintain a consistent experience when driving, especially since the feature is so highly used across Tesla drivers.

Tesla Improves Wrap Services: Cuts Prices Drastically, Adds New Colors and Expands Availability

By Karan Singh
Not a Tesla App

After canceling the in-house wrap program for the Cybertruck last month, Tesla has reintroduced the program with a lot of changes. Let’s take a look at the original program, then we’ll dive into what’s changed.

Tesla began the wrap program for the Model 3 and Model Y in the fall of 2023. With the arrival of the Cybertruck, Tesla launched Matte Black and Satin White options for the Cybertruck and later added 11 more colors.

These are high-quality PPF (Paint Protection Film) wraps, which protect the paint in addition to changing the color of the vehicle. PPF is thicker, lasts longer, and is far superior to traditional vinyl wraps, but unfortunately, the service is only available if your vehicle is brand new.

When the program shuttered last month, many people were disappointed about the closing as it allowed owners to bundle the cost of the wrap service into the vehicle’s financing.

New Wrap Prices

First things first - the price of the wraps has dropped considerably, and Tesla does not appear to be using a different material - it is still PPF, not vinyl. These new prices are a lot more comparable to third-party offerings that normally use vinyl wraps.

Vehicle

Original Cost

New Cost

Cybertruck

$8,000

$4,500

Model 3 / Model Y

$6,500

$4,000

Tesla initially offered 11 wrap colors, but that selection has now been reduced to eight per vehicle. Interestingly, the color options vary by model—Model 3 and Model Y owners have their own distinct palette. The Cybertruck also boasts its own unique set of colors, though unfortunately, the popular Satin White option is absent from its catalog.

Of course, the ever-popular Matte Black is still available, along with a fairly unique set of other vivid colors.

New Locations

Not a Tesla App

When the wrap program launched, it was limited to just three locations in California and one location in Texas. That meant that unless you were taking delivery at West Covina, Oceanside, Costa Mesa, or Santa Clara, you’d be unable to get a first-party wrap done by Tesla.

Now, under the new program, Tesla is offering wraps out of all the original locations and adding Seattle, Washington. What initially seemed like Tesla scaling back its wrap service has turned out to be to them making it more affordable and efficient.

New Purchases Only

For now, the wrap offers are still constrained to new vehicle purchases—you won’t be able to have Tesla wrap a vehicle that’s already been delivered. Paint damage and scuffs can impact the installation of PPF and require additional time to smooth out the vehicle surface.

Either way, with cheaper wrap options, Tesla is now directly competing against third-party wrap shops when it comes to wrapping vehicles in PPF. While it’s still a bit more expensive than you’d find elsewhere, it also comes with a level of care and precision from technicians intimately familiar with your vehicle.

Tesla Increases Price of Model S; Starts Offering Free Lifetime Supercharging

By Karan Singh
Not a Tesla App

For the first time in quite a while, Tesla has increased the price of one of its vehicle offerings. The Model S Long Range and the Model S Plaid have both received a hefty price increase. However, not all is bad - as Tesla also added a new benefit for buyers.

Price Increase

The price increase for the Model S is $5,000 - currently only in the United States. This price increase will likely impact other markets, including Canada, in the coming days.

The Model S Long Range now starts at $79,990, while the Model S Plaid now starts at $94,990. The Model S and Model X now have the same starting price. Interestingly, that’s also the same pricing point for the Cybertruck AWD and Cyberbeast Trimotor non-Foundation Series. 

The vehicle configuration does not appear to have changed, so the new pricing is simply an increase rather than the addition or removal of features. Tesla previously cut the price of the Model S and Model X by 15% in 2023, so this could simply be an adjustment to ensure that the vehicle pricing stays in line with inflation and other factors.

Free Lifetime Supercharging

For those on the fence about ordering a Model S, Tesla has brought back Free Lifetime Supercharging when you order a new Model S on or after December 13, 2024. As always, Free Lifetime Supercharging is restricted to the buyer’s Tesla account and to that specific vehicle. It cannot be transferred to another vehicle or another owner after ownership transfer. It’s worth noting, that it also doesn’t exclude the owner from receiving Supercharger idle fees or congestion fees. There is currently no end date for this promotion.

There are currently no changes to the Model X, neither a price increase nor the addition of Lifetime Superchargering. However, when Tesla makes changes to one of their premium vehicles, it usually affects the other one as well. So be on the lookout for potential changes to the Model X offering in the coming days.

We’ve seen Tesla value Lifetime Supercharging at $5,000, so this falls in line with the price increase we’re seeing. It’s possible that Tesla will begin to bring back Lifetime Supercharging as a perk for buying into their more premium Model S and Model X cars, or this could be another temporary promotion to get buyers who are on the fence to go ahead and make their purchase while this promotion lasts.

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