Tesla has added a new menu to its app that organizes various settings
Today, Tesla has updated its app to introduce a new menu that reorganizes vehicle, home energy, and account settings in a more logical and more discoverable manner.
App Update
Tesla updated its app to version 4.30 back on February 15th for iOS and followed suit with an Android update shortly thereafter. The app update included some significant changes such as a new Home Energy demo, Wall Connector charging charts, and a better view of your last Supercharger session.
However, the addition of the new menu arrived today thanks to under-the-hood changes Tesla had already made.
Chat Assistant
Tesla has added a presumably AI-based chat assistant to help out with common customer queries. The assistant button can be found in the support section of the app, which is now accessed by tapping on the new menu at the top right corner of the app. Once the menu is open, tap the question mark icon to open the support section. At the bottom of the screen, you should see a chat bubble that will bring up the chat assistant.
Tesla added a chat assistant to its app
The assistant starts by asking you which product you need help with. Afterward, you can ask it any question. Right now the assistant appears to bring up mostly relevant parts of the owner’s manual or Tesla’s support pages, without necessarily answering the question directly. For example, asking it a specific question such as ‘Until what state of charge will Sentry Mode remain activated?’ will bring up a section about Sentry Mode, and not immediately reveal that Sentry Mode will automatically turn off when the vehicle reaches 20% state of charge.
It’s not immediately clear whether Tesla is using AI for this feature, but providing an assistant is a great idea and one that will likely ease the burden on Tesla service. Hopefully, Tesla will continue to build upon the feature so that it becomes more useful and can answer customer questions directly.
New Menu
The changes in the latest Tesla app don't require an app update
The main change in the app is the new menu which replaces the user's profile picture.
Since this area was already used to change Tesla account and app settings and Tesla product preferences, the menu icon is more intuitive than an avatar.
However, after tapping into the menu, the user is greeted with a completely reorganized section. Instead of featuring horizontally scrolling tiles for different products and features, which was getting fairly long, Tesla has consolidated the features and now presents them vertically.
In the new profile section, Tesla has grouped lumped in account information and app settings. This includes personal information, order history as well as app settings, including calendar sync and app notifications.
Charging is now a top-level feature instead of being buried in the Account section. This section highlights your most recent Supercharger charging session which was redesigned during the 4.30 app update. It also lets you manage your payment method and view your Supercharger history.
My Products is the new way to add or remove Tesla products from your account. It now nicely displays all of your existing Tesla products and lets you dig into each one. By diving into each product, you're able to give access to another user, remove the product from your Tesla account if applicable, rename the product, or jump into the product view.
Vehicle and Home Screens
If you have a Tesla vehicle and a Home product, such as Solar or a Wall Connector, the way to switch between products is to swipe to the side. However, this wasn't very intuitive and Tesla has now added a dropdown next to the Home or Vehicle name that brings up a quick menu that lets you jump to other products.
If you already have app version 4.30, there's no need to update your app, just open the existing app and you should see the new menu in the top right. However, if you're still on Tesla app 4.29.5 or earlier, head over to the app store and upgrade to the latest Tesla app to see these new features.
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During Tesla’s Q1 earnings call, Tesla talked about its plan for its upcoming robotaxi network and even showed off a design for the app that would allow customers to request vehicles, much like Uber and Lyft.
While Tesla plans to unveil the robotaxi, officially now called CyberCab this August, a true autonomous taxi is at the very least, a couple of years away. So why is Tesla so eager to show off an app and start offering a Tesla taxi service?
in 2023 Uber had a revenue of 37.28 billion, while Lyft had a much smaller revenue of 4.4 billion. For comparison, Tesla’s revenue last year was 96.77 billion. A taxi service, even one operated by humans can be incredibly lucrative. While Tesla’s ultimate goal may be an automated taxi service, they may be itching to get into the space.
Tesla’s robotaxi was initially supposed to be a taxi service owners would lend their vehicles to. While that’s still the plan, Tesla wants their own vehicles to be a part of the service as well.
Will the Robotaxi Service Start With Tesla Drivers?
Tesla comparing themselves to Airbnb and Uber during their earnings call is intriguing. While Tesla can start producing robotaxis almost whenever they want, it’d likely be smart to wait until autonomy is solved so they’re not limiting themselves to current FSD hardware.
While full autonomy is likely several years away, Tesla seems to be eager to make this push toward a Tesla-owned service. Is Tesla thinking about operating their own Uber-like service? Tesla could be thinking about releasing their future robotaxi app and service in “beta,” letting current Tesla owners operate their own vehicles on the service.
This could result in several benefits for Tesla, not only letting them test their service but also opening up another revenue stream. This would allow Tesla to start operating their robotaxi network as soon as this year, and then slowly replace drivers and owner vehicles with Tesla-owned robotaxis.
Tesla Shows Off Robotaxi App
Tesla showed off it's robotaxi app
At the earnings call, Tesla also showed off a design of their robotaxi app. While it feels early to design an app for a service that could be years away, Tesla appears to be preparing itself for the future and getting customers excited about the prospect.
Tesla showed off five screens of the app, essentially showing how you’d request a robotaxi, how you can view its progress, and control certain features of the vehicle. Through the various screens, you can see most of Tesla’s Autopilot features coming to fruition in terms of autonomy, such as summon, self-driving and eventually Autopark.
Summon - Much like Tesla has re-thought the interior of a car and so many features, you can see the same mechanics applied to the app. To request a vehicle, you simply hold down a summon button and you’ll be presented with an estimate of when a vehicle will arrive.
Set Preferences and Destination - On the second screen, you can see the vehicle’s current location on a 3D map, possibly alluding to future FSD visualizations. It also lets you set your destination and set the climate temperature to your preference.
Trip Progress - While you’re traveling in the vehicle, you’ll be able to view trip information as well as set entertainment options.
Recap
Tesla had a lot to talk about during their earnings call and specifically about the Robotaxi — more information was revealed than ever before.
While there are various things at play to make a service like this come together, we can easily separate them out into separate components.
There’s the robotaxi itself, which Musk recently said would be similar to Tesla’s next-gen vehicle without a steering wheel. However, during this earnings call, he revealed that Tesla will save its new “unboxed” manufacturing process for the robotaxi and use a more traditional method for their next vehicle.
Then there’s FSD itself, while it’s crucial to operating a driverless robotaxi network, it’s not necessary to start a Tesla taxi service.
The last piece is the ride-hailing component itself and how it’s managed, and Tesla was happy to show this off, which makes us believe that it may be closer to reality than many think. While Tesla needs all three of these components to come together to operate a true robotaxi network, they piece them together separately, much like they’ve done with Autopilot. Initially, Tesla only released auto-steer then slowly added on summon, Autopark and city driving.
When we look back at Tesla five years from now, we may very well look back to this earnings call and say this was the pivotal moment when Tesla started transitioning to a services company.
Tesla has invested billions of dollars over the years toward vehicle autonomy. The mission continues as Elon Musk and Tesla now prepare to unveil their ride-hailing product, Robotaxi this August. Or, as Musk called it on Tuesday, Tesla CyberCab.
Early Days
Five years ago, during Tesla’s Autonomy Investor Day in April 2019, Elon Musk said he felt “very confident predicting autonomous robotaxis for Tesla in the following year [2020]”. At the time, Musk added a bolder claim, predicting that Tesla wouldn’t even make cars with steering wheels or pedals by 2022. While timeliness may not be Musk’s strong suit, he has a track record for getting things done that others were unwilling to try or thought were impossible. Musk later admitted he can be overly optimistic and said “sometimes I am not on time, but I get it done.”
Now, 5 years later, we have the robotaxi unveiling scheduled for August 8th. After the release of FSD v12, it’s clear that we’re much closer to autonomy than we were in 2019, although FSD v12 is still a far cry from full autonomy.
While Tesla still has the robotaxi unveiling scheduled for August, Tesla announced yesterday that it’d be prioritizing a simpler “next-gen” model that could be released by early 2025.
Latest Updates
On the conference call, Musk added that Tesla now has over 300 million miles driven with FSD v12 since it was launched just last month. He added that it's becoming “very clear that the vision-based approach with end-to-end neural networks is the right solution for scalable autonomy”.
Tesla said it has been investing in the hardware and software ecosystems necessary to achieve vehicle autonomy and a ride-hailing service. The company is confident that it can establish a scalable and profitable autonomous driving business by employing a vision-only architecture.
think of it [Tesla] as combination of Airbnb and Uber meaning that there will be some number of cars that Tesla owns itself and operates
Tesla = Uber + AirBnb
Later on, Elon Musk unveiled that the new service will operate and result in a mix between Uber and Airbnb where the Tesla driver decides if and when he wants his Tesla to be used and by whom. Tesla stated:
“We believe the Tesla software experience is best-in-class across all our products, and plan to seamlessly layer ride-hailing into the Tesla App.”
Tesla’s CEO clarified that the owners will be able to add or remove their car from the fleet “whenever they want” adding that it will be up to them to decide if they want to only let the car be used “by friends and family or only by five-star users or by anyone at any time”. The flexible program will, just like Airbnb, allow the owners to take the car out of the market when they want.
The upcoming ride-hailing service will enable users to easily request a Tesla vehicle, control the car's temperature, monitor its real-time location, and adjust the audio system. The only question is when.
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