Tesla Updates App, Adds Chat Assistant and New Menus [Updated]

By Not a Tesla App Staff
Tesla has added a new menu to its app that organizes various settings
Tesla has added a new menu to its app that organizes various settings

Today, Tesla has updated its app to introduce a new menu that reorganizes vehicle, home energy, and account settings in a more logical and more discoverable manner.

App Update

Tesla updated its app to version 4.30 back on February 15th for iOS and followed suit with an Android update shortly thereafter. The app update included some significant changes such as a new Home Energy demo, Wall Connector charging charts, and a better view of your last Supercharger session.

However, the addition of the new menu arrived today thanks to under-the-hood changes Tesla had already made.

Chat Assistant

Tesla has added a presumably AI-based chat assistant to help out with common customer queries. The assistant button can be found in the support section of the app, which is now accessed by tapping on the new menu at the top right corner of the app. Once the menu is open, tap the question mark icon to open the support section. At the bottom of the screen, you should see a chat bubble that will bring up the chat assistant.

Tesla added a chat assistant to its app
Tesla added a chat assistant to its app

The assistant starts by asking you which product you need help with. Afterward, you can ask it any question. Right now the assistant appears to bring up mostly relevant parts of the owner’s manual or Tesla’s support pages, without necessarily answering the question directly. For example, asking it a specific question such as ‘Until what state of charge will Sentry Mode remain activated?’ will bring up a section about Sentry Mode, and not immediately reveal that Sentry Mode will automatically turn off when the vehicle reaches 20% state of charge.

It’s not immediately clear whether Tesla is using AI for this feature, but providing an assistant is a great idea and one that will likely ease the burden on Tesla service. Hopefully, Tesla will continue to build upon the feature so that it becomes more useful and can answer customer questions directly.

New Menu

The changes in the latest Tesla app don't require an app update
The changes in the latest Tesla app don't require an app update

The main change in the app is the new menu which replaces the user's profile picture.

Since this area was already used to change Tesla account and app settings and Tesla product preferences, the menu icon is more intuitive than an avatar.

However, after tapping into the menu, the user is greeted with a completely reorganized section. Instead of featuring horizontally scrolling tiles for different products and features, which was getting fairly long, Tesla has consolidated the features and now presents them vertically.

In the new profile section, Tesla has grouped lumped in account information and app settings. This includes personal information, order history as well as app settings, including calendar sync and app notifications.

Charging is now a top-level feature instead of being buried in the Account section. This section highlights your most recent Supercharger charging session which was redesigned during the 4.30 app update. It also lets you manage your payment method and view your Supercharger history.

My Products is the new way to add or remove Tesla products from your account. It now nicely displays all of your existing Tesla products and lets you dig into each one. By diving into each product, you're able to give access to another user, remove the product from your Tesla account if applicable, rename the product, or jump into the product view.

Vehicle and Home Screens

If you have a Tesla vehicle and a Home product, such as Solar or a Wall Connector, the way to switch between products is to swipe to the side. However, this wasn't very intuitive and Tesla has now added a dropdown next to the Home or Vehicle name that brings up a quick menu that lets you jump to other products.

If you already have app version 4.30, there's no need to update your app, just open the existing app and you should see the new menu in the top right. However, if you're still on Tesla app 4.29.5 or earlier, head over to the app store and upgrade to the latest Tesla app to see these new features.

Cybertruck Deliveries Halted Due to Accelerator Pedal Issue

By Kevin Armstrong

Tesla has informed several Cybertruck reservation holders of delays in their delivery schedules. Several notifications were posted on the Cybertruck Owner’s Club, stating the need to postpone scheduled deliveries due to an "unexpected delay" without initially providing detailed explanations to customers.

Technical Issues Identified

However, that is where the Tesla community steps in. More posts on X and the Cybertruck Owner’s Forum revealed that the delays are linked to a design issue with the accelerator pedal of the Cybertruck. Unlike Tesla's other models, which feature a hanging accelerator pedal, the Cybertruck uses a floor-mounted design. This design requires the driver to apply forward and upward motion pressure.

It has been determined that the cover of the accelerator pedal can shift out of its designated position when subjected to excessive force. This malfunction has been attributed to the presence of lubricant residues left over from the manufacturing process.

Remedial Actions and Future Plans

Tesla has temporarily halted the delivery of all Cybertrucks and is currently working on a solution to redesign the pedal cover to eliminate lubricant residue. The new, improved covers are expected to be ready by April 19. Tesla plans to replace the faulty components in existing Cybertrucks at Service Centers shortly thereafter.

The company anticipates resuming Cybertruck deliveries on April 20, also known as 4-20. However, due to the pause in deliveries and the time required to distribute the new parts, some customers might experience further delays. Tesla is preparing for a staggered delivery schedule initially due to the limited availability of the newly designed pedal covers.

Despite these setbacks, Tesla continues to scale up the production of the Cybertruck at its Gigafactory in Austin, Texas. Recent aerial footage indicates that production rates have been nearing 1,000 units per week. The Cybertruck has also been featured in promotional events across several countries, including a stop at the Boston Marathon, showcasing its unique design and capabilities.

Tesla Reduces Price of FSD Subscription to $99 Per Month [Subscriptions Now Available in Canada Too!]

By Not a Tesla App Staff

Tesla just dropped its FSD subscription pricing dramatically in the U.S., lowering the cost from $199 to $99 per month. However, not everyone is thrilled with the new pricing.

For owners who bought the Enhanced Autopilot package for $6,000 USD, Tesla offered a lower-priced FSD subscription of $99, instead of $199. However, with this new FSD price reduction, EAP owners are no longer receiving a discount.

FSD Subscription Expansion

Currently, the FSD subscription is only available in the U.S., but plans for expansion are underway. Tesla's Rohan Patel recently announced that the subscription will soon be available in Canada, alongside the introduction of an annual plan for Premium Connectivity. 

This expansion into the Canadian market is anticipated to follow a similar pricing strategy, adjusted for the currency exchange rate, possibly setting the cost at approximately $140 CAD per month.

Update: Tesla has just announced that FSD subscriptions are now available in Canada! What’s even more surprising is the unexpectedly low subscription price of $99 CAD. Tesla took to X to announce the availability in Canada but unfortunately didn’t reveal any additional information regarding the subscriptions.

Is Buying FSD Still Worth It?

Despite the lowered subscription price, the outright purchase price for FSD remains steep at $12,000. This price point equates to subscribing to the service for over 10 years. Given that the average length of car ownership in the U.S. is about 8 years, this makes the current price of buying FSD unattractive to most. The saving grace of buying FSD is that you know what you're paying for the life of the vehicle and can avoid any potential subscription price increases.

Temporary Reduction or Long-term Strategy?

Tesla has not confirmed whether the price reduction is a temporary promotional tactic or a permanent adjustment. The timing coincides with Tesla's release of FSD v12 and its trial offer, suggesting that the company is keen on encouraging more drivers to experience FSD. This approach not only boosts user engagement but also accelerates the volume of data Tesla can collect to improve the system.

FSD With Referral Credits

Although Tesla hasn't adjusted the price of buying FSD, it is tweaking its referral program to accommodate the new price. Three months of FSD are now available through Tesla's referral program for 6,000 credits, reduced from the previous 12,000 credits.

Tesla's reduction in FSD in the U.S. and its planned expansion into Canada reflect a strategic initiative to make FSD more accessible and financially attractive to a broader audience. There's no doubt this change will increase the number of FSD subscriptions, but it'll be interesting to see how much. To break even, Tesla would need to double the number of subscriptions, but they likely have their eyes set much higher.

If you currently subscribe to FSD, Tesla has automatically reduced future payments to the lower $99 price point.

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