Tesla will now give owners a 150km Supercharger credit
Tesla
Tesla has recently come up with a new way of doing things when it comes to delivering cars. The company claims this change has been made to align with some new rules in the industry. In the past, Tesla always delivered cars with a full charge. Now, they are to be delivered with only half charge.
Why the Change?
When electric vehicles are being transported from one place to another, having them fully charged can pose a risk. Keeping the state of charge (SOC) at 50% during shipment reduces the chances of battery fires. This practice is not new. Other battery-operated devices, like e-bikes, are also shipped at a lower SOC for the same safety reasons.
Tesla's Gesture: 150km Free Supercharging Credit
Tesla knows that this new delivery policy might inconvenience some customers. The company is offering a 150km free Supercharging credit to make up for it. According to Tesla, this credit can be redeemed a few days after the car is delivered. Customers can do this through the Loot Box in their Tesla app.
While this might sound like a hassle to some, many customers appreciate Tesla's thoughtful gesture. With this credit, even though they have to make a trip to the Supercharging station a bit sooner than expected, it won't cost them a thing.
What Do Customers Think?
Customers have taken to online platforms like Reddit to voice their opinions about this new policy. The responses are mixed. Some customers didn't mind the lower SOC because they were pleasantly surprised by the Supercharging credits they received. These folks found the credits waiting for them in their Loot Box, even when their car's SOC was over 50% at delivery.
On the other hand, some customers felt Tesla could do better. They believe Tesla should offer the option to fully charge the cars at the delivery center before handing over the keys. This way, the customer can decide whether to take the car at 50% SOC or wait for a full charge.
Whether these new industry norms are real or not, Tesla is showing it is willing to make changes for safety and still find a way to keep its customers happy. The company is not just about selling cars. Tesla is all about ensuring its customers have a great experience from the moment they take the keys to their new car. Even if it means adapting to new rules or creating new policies, Tesla is always looking for ways to do right by its customers. And that is what sets it apart in the electric car industry.
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Tesla is officially opening up its long-anticipated Robotaxi service — but only for a select, invite-only group. Invitations have gone out to influencers to experience the first autonomous rides this Sunday, June 22, in Austin. Dubbed an “early access” program, this marks the official launch of Tesla’s Robotaxi service and the new Robotaxi app.
Invitation Details
Tesla is taking a cautious approach to its initial rollout. Only invited users — largely influencers and carefully selected individuals — will get to hail a ride using the new Robotaxi app. These early testers will be among the first to experience what Tesla describes as a fully autonomous ride, although not entirely without human oversight.
The invitations were sent out early this morning and offered plenty of new details about the Robotaxi service, the app and ride restrictions.
Human Safety Monitors
Elon Musk previously stated that there would be “no occupant in the driver seat,” and while that’s technically accurate, it’s not exactly what we expected. These Robotaxi rides will have a Tesla employee seated in the front passenger seat. This “safety monitor” will oversee the ride but not intervene unless necessary.
Interestingly, the documents shared with influencers indicate that these safety monitors will be subject to the same restrictions as Tesla owners with FSD Supervised. The cabin camera will monitor their gaze to make sure they’re paying attention and presumably warn them if they stare off to the side for too long.
Teleoperators
While there will be safety monitors in the vehicle, there are also expected to be teleoperators. Although Tesla doesn’t explicitly mention teleoperators, it does note that the cabin camera will only be used in the event of a support request or if “operator assistance” is required in an emergency.
Teleoperators aren’t a surprise at all, as all autonomous vehicles use them today when a vehicle needs help. While in the case of a Model Y, it’s possible for the safety monitor to take over the vehicle, Tesla is preparing for the future when there won’t be a safety monitor in the vehicle and the vehicle doesn’t have a steering wheel like the Cybercab.
Cabin Camera and Mic: Off By Default
Passenger privacy appears to be a priority. Tesla confirms that the cabin camera and microphone will be off by default during the ride. These features will only activate if the rider opts in, requests assistance, or in the case of an emergency. This appears to contradict what Tesla mentions about the cabin camera monitoring the safety driver, but it’s possible Tesla means that these features will be off by default when there isn’t a safety monitor in the vehicle.
Tesla says that after the ride, the camera may be temporarily activated to check for cleanliness or forgotten items before the vehicle continues to its next destination.
Will React to Emergency Vehicles
While we know that these vehicles will be equipped with a newer version of FSD, it’s not yet clear exactly which version it's. However, it appears that this version will now feature sound detection, allowing it to detect and react to emergency vehicles.
Tesla says the vehicles will use the vehicle’s microphone to recognize sirens or other road alerts. If a safety event is detected, the vehicle will reduce media volume and notify users on screen.
Like Tesla’s vision processing, all audio is processed in the vehicle and not transmitted unless explicitly enabled by the rider.
Recording and Sharing Encouraged
Tesla is allowing invited guests to bring one additional guest with them to experience the Robotaxi network. Tesla will be allowing the recording and sharing of photos and videos, so we should have plenty of new details on the Robotaxi soon.
Tesla is also asking users to rate their experience via the Robotaxi app, likely trying to identify any trouble points.
Restrictions for Robotaxi Rides
Tesla’s Robotaxi service will operate within a geofenced area of Austin and will be available between 6:00 AM and 12:00 AM. So, essentially, there are only six hours when Robotaxis won’t be available. Tesla states that users will be able to see the geofence area within the app; however, we currently don’t know the size of this area.
Airport rides are not allowed, presumably due to more complicated scenarios. Tesla also states that the Robotaxi service can be paused at any point due to inclement weather; however, the forecast for Austin over the next week is clear and sunny, so this is unlikely to be an issue.
Pricing and Fees
Tesla’s agreement states that all rides will be priced in U.S. dollars and may include tolls, airport fees, and other regulatory charges. It’s not clear whether invited guests will need to pay for rides, but since Tesla is mentioning prices and doesn’t explicitly state that these rides are free, they’ll likely have to.
We may soon find out what Tesla will charge for Robotaxi rides and compare it to other services, such as Uber and Lyft. However, like all other Tesla pricing, these will likely change over time as well.
Tesla reserves the right to charge users for damages or litter left in the vehicle, according to documents shared with influencers.
Robotaxi App, Not the Tesla App
One of the more surprising revelations is that Tesla is not using the Tesla app for this service. Instead, riders will be required to download a new Robotaxi app. While code related to Robotaxi features has been found in Tesla’s main app, it now appears that the Robotaxi app will serve ride-hailing passengers.
The Robotaxi details we’ve seen in the Tesla app may be for future support when owners start adding their vehicles to the Robotaxi fleet. This way, an owner can open up the Tesla app and know the status of their vehicle.
The Robotaxi app won’t be publicly available on the App Store yet. Instead, invitees will receive a separate download invitation, likely through a service like TestFlight, which allows users to test unreleased apps. Tesla emphasizes that only the original invitee can download and use the app, but hopefully, we’ll have our first look at the Robotaxi app soon.
What’s Next
While this represents a soft launch for Tesla’s Robotaxi service, it offers our first glimpse at what the service will be like in terms of restrictions, geo-fenced areas, price, and, of course, a look at the Robotaxi app. Like all things Tesla, they’ll iterate and improve the app, service, and process over time.
We should have a lot more details and the first ride-along videos soon.
According to a new report from Business Insider, Tesla is planning a week-long production pause for the Cybertruck and Model Y lines at Giga Texas. On the surface, the reason seems pretty straightforward: maintenance and line upgrades.
But Tesla has been infamous for never shutting down lines unless it's an absolute production necessity. Given that this is the third production pause in the last 12 months, this suggests that Tesla is planning something other than routine maintenance.
Official Story
The facts, as reported by BI, are fairly straightforward. Tesla will be shutting down the Model Y and Cybertruck lines from June 30th to July 4th. In a staff meeting at Giga Texas, Tesla stated that the pause would enable maintenance and upgrades to help ramp up production.
While this could seem odd for the recently updated Model Y and Cybertruck lines, it also makes sense as Tesla continuously makes production improvements, rather than waiting for model year updates.
There definitely feels like there’s more to this story than a simple pause, but the timing and context suggest this pause is far more significant.
The Affordable Model
The key to this shutdown is Tesla’s strategy for its more affordable model. Tesla has pivoted away from building Giga Mexico, and is instead planning to build both the Cybercab with its unboxed assembly process, as well as the next-gen affordable vehicle at Giga Texas.
For now, Tesla plans to build the affordable model based on existing production lines within Giga Texas, rather than build a standalone line. This is mostly because Tesla intends for the affordable model to have a high part familiarity with the Model 3 and Model Y.
The Model Y line, in particular, is the prime candidate for this retooling. It is Tesla's most refined high-volume production line, and the tooling and equipment on the line are perfectly suited to enable Tesla’s quick transition to producing the new model.
A week-long shutdown is not enough time for a complete overhaul, but it is the perfect window to begin preparatory work. This could include installing new mounting points for future robotics, rerouting utilities, or even running initial trials for new assembly processes in a portion of the line.
Timing is Everything
This theory makes even more sense in the context of recent events. The cheaper model was initially planned for the first half of 2025, but following reported delays, the timing seems right for Tesla to start incorporating changes to support the new vehicle. While Tesla initially planned for a cheaper model to be based on the Cybercab with its unboxed assembly, they decided to produce one based on the current assembly line to get to market sooner. This isn’t the cheaper, “$25k” vehicle we were all hoping for, but instead a more affordable version of the Model 3 or Model Y.
While the Cybertruck line is likely undergoing standard ramp-up tweaks, the shutdown of the Model Y line likely presents something more. While it could also include maintenance and incorporate updated tools, it may include changes required for the newer model.
More Than Maintenance
While the official reason reported by Business Insider seems fairly plausible, there’s always more under the surface when it comes to major decisions like this with Tesla. Using the planned maintenance window to quietly begin the process of retooling is the kind of move we expect from Tesla.
