Tesla will now give owners a 150km Supercharger credit
Tesla
Tesla has recently come up with a new way of doing things when it comes to delivering cars. The company claims this change has been made to align with some new rules in the industry. In the past, Tesla always delivered cars with a full charge. Now, they are to be delivered with only half charge.
Why the Change?
When electric vehicles are being transported from one place to another, having them fully charged can pose a risk. Keeping the state of charge (SOC) at 50% during shipment reduces the chances of battery fires. This practice is not new. Other battery-operated devices, like e-bikes, are also shipped at a lower SOC for the same safety reasons.
Tesla's Gesture: 150km Free Supercharging Credit
Tesla knows that this new delivery policy might inconvenience some customers. The company is offering a 150km free Supercharging credit to make up for it. According to Tesla, this credit can be redeemed a few days after the car is delivered. Customers can do this through the Loot Box in their Tesla app.
While this might sound like a hassle to some, many customers appreciate Tesla's thoughtful gesture. With this credit, even though they have to make a trip to the Supercharging station a bit sooner than expected, it won't cost them a thing.
What Do Customers Think?
Customers have taken to online platforms like Reddit to voice their opinions about this new policy. The responses are mixed. Some customers didn't mind the lower SOC because they were pleasantly surprised by the Supercharging credits they received. These folks found the credits waiting for them in their Loot Box, even when their car's SOC was over 50% at delivery.
On the other hand, some customers felt Tesla could do better. They believe Tesla should offer the option to fully charge the cars at the delivery center before handing over the keys. This way, the customer can decide whether to take the car at 50% SOC or wait for a full charge.
Whether these new industry norms are real or not, Tesla is showing it is willing to make changes for safety and still find a way to keep its customers happy. The company is not just about selling cars. Tesla is all about ensuring its customers have a great experience from the moment they take the keys to their new car. Even if it means adapting to new rules or creating new policies, Tesla is always looking for ways to do right by its customers. And that is what sets it apart in the electric car industry.
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Winter is here, and temperatures are dropping, so one of the most common Tesla questions is about to resurface.
If you’ve landed here after frantically searching about “smoke” coming from your Tesla while Supercharging, take a deep breath—it’s completely normal.
Tesla Smoking While Charging
If you’re Supercharging in freezing weather—even with preconditioning—you might notice steam rising from your Tesla. But rest assured, your car isn’t smoking.
Your Tesla’s heat pump is hard at work warming both the cabin and battery to keep you comfortable and ensure optimal charging temperatures. Over time, condensation and ice build-up in the heat exchanger coils.
Why Does It Happen?
When you reach a Supercharger with your vehicle, the heat pump is still running hot, but without the cold air from driving to keep the heat exchanger coils cool, the ice and condensation quickly start to evaporate—creating what looks like smoke.
Since this typically happens near the front of the vehicle, where a car would traditionally have an engine, new vehicle owners can be startled by the discovery. However, rest assured that it’s just water vapor and it’s completely normal in cold weather.
In fact, this behavior can be experienced in any EV with a heat pump in cold climates. So, if you saw steam coming out of your vehicle and panicked, don’t worry—you’re not alone.
Now that you know what’s happening, go ahead and Supercharge with confidence.
Tesla made a lot of improvements in the 2024 Holiday Update, including more than 15 undocumented improvements that were included in the release. One of these was a stealthy performance improvement to the YouTube app.
Several people have mentioned they’ve seen improved performance on YouTube since this year’s Holiday Update - and there’s an interesting reason why.
YouTube Improvements
The improved YouTube performance in Tesla vehicles comes from an unexpected source—Tesla actually rolled back support for YouTube’s newer AV1 video encoding. Instead, vehicles now default to the older VP9 encoding standard.
While AV1 is highly efficient in terms of bandwidth, it requires considerably more processing power to decode and display videos. VP9, on the other hand, is less computationally demanding but uses more bandwidth to achieve the same video quality. This trade-off means smoother playback and better overall performance, even if it comes at the cost of slightly higher data usage.
Intel Inside
The VP9 video codec that the YouTube app is now using is much easier to decode, making it less taxing on the vehicle’s processor. This change is particularly beneficial for Tesla vehicles with Intel processors, which previously struggled to stream video at just 720p. When using AV1, these vehicles often experienced stuttering, sometimes forcing the YouTube app to automatically downgrade playback to 480p.
With this update, Intel-based Teslas should now be able to stream at 1080p smoothly. Streaming at 1440p is also possible, although occasional stutters still occur as the system keeps up with the decoding process.
Intel-based vehicles are the big winners with this change, but this appears to affect AMD Ryzen-based infotainment units as well, providing even smoother playback.
Chromium Web App
Tesla’s Theater apps aren’t native applications; instead, they run as chromeless web apps, leveraging the open-source browser built into Teslas known as Chromium (the open-source version of Chrome). Although this works quite well, there is a severe limitation - Chromium hardware acceleration isn’t supported on Linux, the operating system Tesla uses for their OS.
As a result, Tesla vehicles rely on software decoding instead of hardware decoding, which would otherwise handle video playback far more efficiently. A potential solution could be for Tesla to transition away from Chromium-based web apps in favor of a Mozilla Firefox-based browser, as Firefox does support hardware acceleration on Linux. This switch could also open the door to better streaming performance and the possibility of expanding Tesla’s in-car entertainment options.
However, Tesla’s choice of Chromium likely stems from Digital Rights Management (DRM) requirements for streaming services like Disney+ and Netflix, which rely on DRM-enabled playback. Firefox on Linux has had inconsistent support for DRM due to codec availability and variations in operating system versions.
We’re hopeful that Tesla will either adopt Firefox or develop a fully native application to improve video streaming, rather than continuing with the current web-based Tesla Theater. This shift could also pave the way for additional in-car applications built on Tesla’s native Linux environment—perhaps even reviving the long-rumored Tesla App Store.
Regardless, this update is a welcome improvement, particularly for YouTube, which remains one of the most widely used Theater Mode apps due to its accessibility, free content, and mix of short and long-form videos. It remains to be seen whether similar improvements are made for Netflix, Disney+, or other streaming platforms.
If you’ve noticed improved performance in Theater Mode, now you know why.