Tesla Ordered to Upgrade Owner's FSD Computer for Free

By Kevin Armstrong
Tesla's FSD package requires hardware 3.0 or higher
Tesla's FSD package requires hardware 3.0 or higher
Tesla

Tesla owner Ian Jordan has just set an interesting precedent. He took the automaker to a small claims court in Washington and won. But, unlike the other court case that Tesla is involved in, there weren't truckloads of files and teams of lawyers. No, this one flew so far under the radar that Tesla didn't even send anyone to represent the company in court, giving Jordan the win.

Precedent Setting Case

But the victory could be just the beginning as it's likely there are more owners of Teslas who are in the same situation as Jordan. The owner of a Model 3 found himself without access to Full Self Driving, despite the company's claim that all vehicles built since 2016 have all the hardware needed for FSD.

The latest FSD hardware is hardware 3.0, and Tesla offers owners a free upgrade to the latest hardware if you buy Tesla's FSD package.

That's where the trouble started. Jordan's Model 3 is equipped with a hardware 2.5 computer, which isn't FSD compatible, but he wasn't ordering the full self-driving package. He wanted to subscribe to the program at $199 a month instead of the $15,000 USD upfront cost. Tesla wanted to charge owners $1,500 (later reduced to $1,000) to add the newly upgraded computer. That did not sit well with Jordan, and the Judge agreed.

According to Electrek, Judge Matthew A. Skau stated: Furthermore, Plaintiff purchased a second Tesla Model 3, relying on advertisement from the company that all Tesla 3 models come with all the necessary hardware for self-driving. Defendant learned that, in fact, installing the self-driving function would cost $1,106 in further hardware upgrades in violation of Tesla's false advertising.

Class Action False Advertising Continues

Meanwhile, a class-action lawsuit was filed against Tesla in September, claiming false advertising around Full Self Driving continues. Tesla has asked for the suit to be dismissed. CNN reports that Tesla stated, "Mere failure to realize a long-term, aspirational goal is not fraud… Just failing to meet Musk's own expectations isn't evidence that anyone purposely tried to deceive consumers, which would constitute fraud."

As for the much more minor case, Jordan made a separate claim against Tesla. He claimed that his other Tesla was equipped with an MCU1 media unit, and despite still being under warranty, Tesla would not fix it and recommended paying for an MCU2. Again, the Judge found a breach of contract, ordering Tesla to pay Jordan for upgrading to the new computer. Tesla quickly paid both court orders.

What do you think? Tesla is already upgrading owners to hardware 3.0 for free if they buy FSD, but should they be required to upgrade owners who wish to subscribe? Should Tesla require owners to subscribe for a certain period?

Tesla to Automatically Activate Climate System If Occupant Left in Vehicle

By Kevin Armstrong
Tesla will automatically activate the vehicle's climate system when there is an occupant in the vehicle
Tesla will automatically activate the vehicle's climate system when there is an occupant in the vehicle
Not a Tesla App

Tesla CEO Elon Musk recently committed to enhancing the safety features of Tesla's electric vehicles following a conversation with a concerned owner on Twitter. The upcoming improvement will focus on better occupant detection and maintaining comfort levels within the cabin.

A Tesla owner voices concerns

The discussion began when a Tesla owner shared her experience leaving her children in the vehicle while running an errand. Upon exiting, the car shut down, and her older child had to interact with the infotainment system to reactivate it. @Tesladiva99 expressed concerns about the potential implications for young children if left unattended.

She tweeted:

"@elonmusk, I left my teenager and little in the car to go into the store. The car instantly shut off, and my oldest had to touch the screen to turn it back on. If an infant was left, the car would shut down. Can y’all do something to detect people in the car and keep temp on?"

Musk responds with a pledge to enhance safety

In response to the tweet, Musk explained that Tesla vehicles are designed to maintain a safe temperature within the cabin even when the car appears to be "off," a feature meant to protect infants and pets known as Cabin Overheat Protection. However, the feature can be turned off by the owner to reduce battery consumption. Musk acknowledged that the current system could be improved and committed to making the necessary changes.

"Tesla car temp is automatically kept within a safe range, even when the car appears 'off,' in order to protect infants & pets. That said, it would be more convenient to keep the car 'on' for entertainment & comfort if the camera detects occupants. We will make that change," Musk replied.

According to Musk's statement, Tesla will likely implement the new safety feature through an upcoming software update. It is important to note that this update will likely only apply to Tesla vehicles equipped with a cabin camera.

In the meantime, owners could use Camp Mode.

Tesla may choose to automatically activate one of its 'stay-on' climate system features when it senses an occupant in the vehicle. However, since Camp Mode disables the walk-away locking feature of the vehicle, it's not clear whether Tesla will instead automatically activate 'Keep Climate On' or allow the walk-away door lock feature while in Camp Mode.

The significance of social media in customer-company communication

This latest interaction between Musk and a Tesla owner demonstrates the value of the Twitter platform for addressing customer concerns and driving product improvement. Musk has repeatedly stated how companies can leverage Twitter to receive customer feedback and make necessary changes to enhance their products and services.

A Trip Down Memory Lane: The Electrifying Rivalry Between Elon Musk and Jeremy Clarkson [Video]

By Kevin Armstrong
Elon Musk and Jeremy Clarkson have an ongoing feud
Elon Musk and Jeremy Clarkson have an ongoing feud
Elon Musk Viral Videos/YouTube

The automotive world has witnessed many rivalries throughout history, but none quite as electrifying as the ongoing feud between Tesla CEO Elon Musk and British television presenter Jeremy Clarkson. These two larger-than-life personalities have consistently butted heads over electric vehicles, Tesla's performance, and the future of transportation. Let's take a trip down memory lane and relive some of the most memorable moments from this epic battle of wits and opinions.

The Spark That Ignited the Feud

It all began in 2008, when Clarkson, then a host of the popular British television show Top Gear, reviewed Tesla's first production car (video below), the Roadster. In Season 12, Episode 7, Clarkson was critical of the Roadster's range and reliability, with the segment featuring the car running out of battery and breaking down. Tesla quickly claimed that the breakdown was staged for dramatic effect, a claim that BBC denied.

The Aftermath and Legal Action

Tesla didn't take Clarkson's review lightly. In 2011, the electric car manufacturer filed a lawsuit against BBC, alleging defamation and malicious falsehood. However, the British High Court dismissed the case in 2013, with the judge stating that no Top Gear viewer would have reasonably compared the Roadster's performance to that of a traditional sports car based on the episode.

The War of Words

The legal battle didn't put an end to the rivalry. Over the years, Musk and Clarkson exchanged barbs through interviews and social media. In a 2018 interview with The Independent, Clarkson called Musk "an idiot" and claimed they "almost had a fight." In response, Musk took to Twitter and called Clarkson "weird" and "rude." In 2021, Clarkson talked about Musk's kids' unique names and suggested he call them "John or Jane or whatever."

The Twitter Battle

The rivalry between Musk and Clarkson has expanded beyond the realm of electric vehicles. Recently, Clarkson shared his thoughts on Musk's new Twitter laws and claimed that the new CEO should be paying him to use the social media network. In his Sunday Times column, Clarkson expressed his outrage at the proposed new costs for blue tick verification. He argued that he brings in advertising for the platform and should not be paying for the verification. This latest episode showcases the enduring feud between these two influential figures.

The Autopilot Debate

Clarkson has also criticized Tesla's Autopilot feature, questioning its safety and reliability. He once called it "an accident waiting to happen" after a fatal accident involving a Tesla Model S operating on Autopilot in 2016. However, Musk has dismissed Clarkson's concerns as biased and uninformed, insisting that critics have an outdated view of electric vehicles and are resistant to change.

The Model X Review and Beyond

Despite his new-found popularity, Clarkson didn't shy away from critiquing Tesla. In a 2019 episode of The Grand Tour, he reviewed the Tesla Model X, acknowledging its advancements while questioning its design and practicality. Clarkson said, "The truth is, the world's most hated car company has changed the world," but he also questioned whether electric vehicles would ever fully replace internal combustion engine cars.

The Grand Tour and Clarkson's Farm

After leaving Top Gear, Clarkson and co-presenters Richard Hammond and James May launched The Grand Tour on Amazon Studios. The show continued to feature Tesla vehicles and maintain a critical stance on electric cars. However, Clarkson's image softened with the release of his show Clarkson's Farm, which showcased his love for farming and the challenges he faced in running a farm. The show garnered a new fan base and a more sympathetic public image, but he still prefers internal combustion.

Reconciliation?

In a surprising twist, Elon Musk appeared on Top Gear in 2020, discussing Tesla's progress and the future of electric vehicles with the show's presenters. Though Clarkson was not involved in the episode, the appearance marked a notable moment in the rivalry's history.

The ongoing feud between Elon Musk and Jeremy Clarkson is a fascinating chapter in the automotive world. As electric vehicles become increasingly popular, the rivalry between these two influential figures serves as a reminder of the broader debate surrounding the future of transportation. With the latest development involving Twitter, it's clear that their rivalry continues to evolve and shows no signs of slowing down. Fans of both individuals can only wait and see what the next chapter holds for this electrifying tale.

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