Tesla vehicles receive constant updates to improve functionality, add features, improve reliability and even add games. Teslas will also send you notifications on your phone when your car alarm goes off, if you left your car unlocked, or if the charge level is critically low.
What is Premium Connectivity?
All Teslas come standard with WiFi and cellular modems. When connecting to WiFi either through your home's network or through a hotspot, most features in your Tesla are free to use. However when utilizing your car's cellular connection some features are limited to Tesla's premium connectivity package.
Cost of Premium Connectivity?
Tesla's Premium Connectivity package currently costs $10/month per car in the US. Cars sold before June 30, 2018 include free premium connectivity.
As of February 2022, Tesla has also added a yearly plan for Premium Connectivity in the US. The price of the annual plan is $99/year. You can subscribe to the monthly or the yearly plan by using the Tesla app. In the Tesla app go to the Upgrades section and then tap Manage. If you currently subscribe to the monthly plan, you can also switch to yearly in this same section.
What is included for free, without Premium Connectivity?
The most important data features are included for free in your Tesla, such as phone notifications, software updates, updated navigation maps and even optimal navigation routing that takes live traffic into account.
What does Premium Connectivity include?
The features that require premium connectivity have mostly to do with entertainment while parked or driving. Keep in mind that all entertainment features are available to you if you're connected to WiFi or a hotspot.
Entertainment features that require premium connectivity include music streaming, such as Slacker and Spotify. It also includes video streaming services while parked such as Netflix, Disney+, YouTube and a few others. Keep in mind that some of those services still require a subscription. For example, YouTube is available for free, but Netflix requires a paid subscription. Tesla's premium connectivity simply lets you use the car's data connection to stream those services.
Additional services included in Premium Connectivity are:
Internet browser - Browse the web to look up restaurants, destinations or other information. It can be used by the passenger while driving.
Caraoke - Tesla's version of Karaoke which features hundreds of songs and displays the lyrics on the screen.
Satellite view maps - This displays satellite imagery in your navigation instead of just the terrain view with streets.
Live traffic visualizations - Traffic visualizations will show you which roads are congested and where traffic jams are located by coloring in the roads in various colors. The traffic view can be turned on or off by tapping the Live Traffic icon on the right side of the maps.
Traffic Along Route - With Premium Connectivity, your route will be colored in various colors to highlight the areas with traffic.
Traffic Lights and Speed Camera Icons - Traffic lights, stop signs, speed camera locations and other icons are displayed on the map.
Traffic in Trip Progress Bar - The vehicle's trip progress bar will show you an overview of the traffic along your entire trip.
Sentry Mode Videos in the App - If your video has Sentry Mode armed and there is an event, the Tesla app will notify you with a notification of the event and a one-minute video clip. The video clips can also be viewed in the app.
Sentry Mode Live Access - You can view the live feed of most cameras on the vehicle within the app. Simply make sure Sentry Mode is activated and go to Security and tap on live view.
Average Speed Zones - If your region uses average speed zones, your Tesla will now display when the speed zone started, how much longer until it ends and your average speed.
Zoom - You can connect to meetings with the Zoom app (AMD Ryzen processor vehiciles only)
Steam - You can download and play some Steam games on Model S and Model X vehicles that have access to Steam.
*These features are only available in some vehicles. Steam requires a 2021+ Model S or Model X with 16GB of ram or more, but it's not available on every model. Zoom is only available on vehicles with the AMD Ryzen processor.
Can I share my phone's data (hotspot) with my Tesla?
Yes, with software update 2021.24 and later, you can now choose to share your phone's data connection with your Tesla. It'll get you access to most of the features included with premium connectivity such as music streaming, internet browsing and you'll be able to use all of them while driving.
However there are two features that aren't available without Tesla's premium connectivity, even if you're using your phone as a hotspot. They include the live traffic visualization and the satellite imagery in maps.
Those two features aren't included when on WiFi or using a hotspot because they cost Tesla more than just the data to get them to you. Google provides Tesla both of those features for a fee. Tesla is simply including those fees they pay Google in their premium connectivity package price. So Tesla decides to not provide these features unless you're paying for the premium package.
Tesla has quietly launched a new monthly subscription service in the United States for windshield protection. This is separate from the recently announced Extended Service Agreement, an extended warranty that is paid for monthly.
This new plan specifically targets one of the most common and costly repairs: windshield damage, which is not covered by the extended warranty.
This new plan is a nice addition for users who prefer peace of mind, but it comes with some very specific and time-sensitive eligibility windows that all new owners should be aware of.
Coverage & Cost
For a flat monthly fee that varies by model, the Windshield Protection Plan provides comprehensive coverage for the front windshield, including the use of Tesla OEM glass and any required Autopilot camera calibrations.
The benefits include:
One free windshield replacement every 12-month period with no deductible
Any additional replacements incur a $100 co-pay per replacement
Unlimited chip and minor crack repairs
Tesla varies the pricing based on your vehicle:
Model 3 / Model Y: $12 per month
Model S: $15 per month
Model X: $23 per month
Who is Eligible and When?
This is the most crucial part to take away here.
You must enroll within 30 days of taking delivery of a new or used Tesla vehicle.
This is a very tight window, so new owners interested in the plan will need to subscribe pretty quickly. However, Tesla does offer alternative ways to get into the program.
Alternative Ways to Join
If you paid for a replacement windshield at Tesla, you also have 30 days to join the program. Likewise, if your vehicle passes a complimentary vehicle inspection, Tesla will also offer you the ability to join the program.
Although the complimentary inspection isn’t available yet, Tesla expects to begin offering the program sometime around July 2025. For now, the plan is only available in the US, similar to the new Extended Service Agreement Subscription. However, Tesla has announced plans to roll it out to other regions shortly, starting with Canada and Mexico.
No Cybertruck Coverage
Just as with the ESA, the Cybertruck is left out. The new Windshield Protection Plan isn’t being offered on the Cybertruck.
This exclusion is particularly important given the high cost of replacing a windshield for the Cybertruck. Out-of-pocket replacement costs exceed $2,300 USD. For now, Cybertruck owners will have to rely on their standard auto insurance for coverage.
How to Subscribe
Enrolling in the Extended Service Agreement or the Windshield Protection plan is handled directly within the Tesla App. If your vehicle is eligible, you’ll be able to navigate to Upgrades > Service Plans > Windshield Protection to review the terms and subscribe.
Once the complimentary inspection is available, you’ll be able to subscribe in person at a Tesla service center as well.
This new plan offers an affordable way for owners to hedge against one of the most common, frustrating, and expensive repair costs, and is expected to be a popular add-on.
Tesla has introduced a new, more flexible and affordable way for owners to get peace of mind after their factory warranty ends. This new service is a monthly subscription that replaces the previous Extended Service Agreement (ESA) in the United States.
The new subscription model makes it more appealing to owners, as it avoids a large upfront payment. This new subscription also offers better coverage terms than before.
Longer Coverage, Better Flexibility
The biggest upgrade in this new format of the ESA is the length of the coverage. The old prepaid ESA was limited to just two years or 25,000 miles beyond the factory warranty, for a total of up to 75,000 miles.
The new monthly program doubles the potential coverage period, offering protection for up to four additional years beyond the factory warranty, or until the vehicle reaches 100,000 miles, whichever comes first. Coming from a basic vehicle warranty of 4 years or 50,000 miles, this is a huge jump up in customer protection.
Pricing & Deductible
The monthly price is simple, but it varies depending on the model. The Model 3 is the most affordable at just $50 per month, while the Model X is the most expensive at $150 per month.
Model 3: $50 / month
Model Y: $60 / month
Model S: $125 / month
Model X: $150 / month
However, Tesla will also charge a $100 deductible for each service visit that covers an included repair, on top of the monthly subscription fee.
Exclusions
The ESA is an exclusionary warranty, meaning it covers the repair or replacement needed to correct a failure of most parts manufactured or supplied by Tesla. However, there are some parts not covered under the ESA, which include:
Issues arising from accidents, modifications, or environmental damage
Essentially, the ESA is designed to cover the components other than the drivetrain. That includes the touchscreen, computers, heat pumps, suspension, or other non-drivetrain electronics that aren’t covered after the 4-year basic warranty.
Tesla vehicles come with an extensive battery and drivetrain warranty that covers these items for up to 8 years. The maximum mileage varies by model. RWD Model 3 and Model Ys are covered for the first 100k miles, while Long Range Model 3s and Ys are covered up to 120k miles. The Model S and Model X are covered for up to 150,000 miles or 8 years.
Eligibility and Sign-Up
Eligibility for the new ESA subscription is pretty clear-cut.
Your vehicle must be within its 4-year / 50,000-mile Basic Vehicle Limited Warranty. Tesla will send customers whose basic warranty is about to expire a notification approximately 3 months before the time-based expiry.
The subscription is not available for leased vehicles or vehicles that were purchased used. Tesla plans to offer eligibility to customers who purchase their vehicle at the end of a lease by the end of 2025, and for used vehicle customers in the near future.
The Cybertruck, due to its relatively newness to the market, doesn’t have access to the ESA quite yet - but it will be coming “in the near future.” For Canada and Mexico in particular, the ESA is not yet available, but Tesla has confirmed plans to bring this subscription to other regions soon.
Subscribing is done through the Tesla App. Tap Upgrades> Service Plans > Extended Service Agreement. Once you review the terms and the monthly fee, you can then hit Subscribe and confirm your payment information.
If the ESA is not visible, your vehicle is not eligible for the subscription.
Payments for the ESA only begin once your original warranty has expired. However, you can sign up at any time, and payments will automatically start when your factory warranty expires.
Other Service Plans
Tesla also offers a Windshield Protection Plan and a Wheel and Tire Protection Plan, if you didn’t already know. Both of these plans are subscription-based and are currently only available in the United States. However, Tesla has indicated that it plans to expand to other regions in the near future.
