Tesla's Earnings Call: Top Questions on Investors' Minds

By Kevin Armstrong
Tesla's investors are lining up for the earnings call
Tesla's investors are lining up for the earnings call
Tesla

Tesla's fourth-quarter earnings call occurs on January 25th after the market closes. Of course, every earnings call for this company draws much attention, but this one may set a new bar. Tesla ended 2022 with a 70 percent drop in stock price and investors looking for answers.

As of writing this, 31 hours before the live webcast will start on YouTube, there are 20 people waiting and more than 100 likes. The company has been gathering questions from registered investors, and users can vote the questions up to ensure they get asked. There are 2,289 questions.

Top Questions and Topics

The top voted question with just under 4,000 votes, which also represents 2.5 million shares, is: After recent price cuts, analysts released expectations that Tesla automotive gross margin excluding leases and reg credits will drop below 20% and average selling price around $47k across all models. Where do you see average selling price and gross margins after the price cuts?

Another question is about the Solar Roof product, its struggles to gain traction, and what changes can be expected in future versions to increase scale. Investors also want to know about the progress of the 4680 battery ramp, the current roadblocks, and when the company expects to scale to 10,000 vehicles a week.

Additionally, investors are curious about the production status of the Cybertruck, the margins for the stationary energy storage business, and the future forecast for Tesla's energy products. They also want to know about the possible brand damage caused by Elon Musk's political tweets and how it will be mitigated.

Missing Questions on Advertising

Musk recently tweeted: Teslas are the safest cars on the road, but most people don't know that. There have been numerous calls for the company to start advertising, and Tesla's incredible commitment to safety would be an excellent campaign.

However, Tesla has no marketing budget, has not spent a dime on commercials or ads and got rid of the entire communications team years ago. Musk used the same promotion he did with PayPal, paying users to refer. But the referral program was stopped in most regions, and several people are still owed a Roadster.

That was a different time. Legacy automakers are no longer snickering at the tiny Silicon Valley start-up. Instead, they are doing everything they can to catch up to Tesla, including millions of dollars in advertising. Tesla reported a significant boost in sales the day after the 2022 Super Bowl when the competition spent millions on advertising their electric vehicles. But that was when those companies' EV programs were barely off the ground, and Tesla had inventory to move.

Now Tesla must promote things the average consumer doesn't know about, like safety, technology and performance. As Musk himself said, people don't know, so it's his job to tell them.

Tesla Introduces ‘Pay Later’ Option for Tesla Service Invoices in North America

By Karan Singh
@TESLA_winston

Tesla recently introduced Buy Now, Pay Later (BNPL) payment options in the United States and Canada for items in the Tesla Shop, letting owners pay later for new vehicle accessories.

However, with Tesla app update 4.46, they’re expanding support to a much more critical area — Tesla Service. Qualifying owners in the U.S. and Canada will now be able to use Pay Later options for service performed by Tesla, which includes maintenance or repairs.

Services are provided by Affirm and Klarna, as per Mark Fonte, a Senior Software Engineer working on the Tesla app.

Tesla app update 4.46 also added improvements to Tesla Assist, Wall Connector details, Tesla Energy ownership changes, and added visualizations for the updated Model S and Model X.

How It Works

The new feature is seamlessly integrated into the existing service workflow within the Tesla app.

On the Service Estimate, before work on the vehicle begins, you will see a new message on the estimate screen: Pay over time - see if you qualify.

Tapping this link opens the payment calculator, which allows you to view potential payment structures and monthly costs. This provides a clear picture of what a payment plan would look like before you commit to servicing your vehicle.

Additionally, after service is complete and you are ready to pay, the final payment screen will present Affirm and Klarna (region-dependent) as selectable payment methods, alongside the usual options of Tesla Credit or your primary payment card.

Tapping Affirm or Klarna here will reopen the payment calculator, and a confirmation prompt will appear before selecting either BNPL option.

Service Now, Pay Later

Overall, the integration of BNPL providers for service is a thoughtful one for vehicle owners. The terms can vary widely, so it’s important to compare them to other payment options you may have access to. The additional financial flexibility, when faced with a large repair bill, allows more owners to get their vehicle professionally and properly serviced by Tesla.

For those getting larger work done, such as high-voltage battery pack replacements, this is an excellent option to spread payments over a longer period, helping reduce the burden of vehicle repair.

Tesla Robotaxi: A Breakdown of Its New FSD Abilities

By Karan Singh
Not a Tesla App

With the launch of Tesla’s Robotaxi Network, we didn't just get a peek into the future of transportation—we got a detailed look at the next version of FSD.

Videos from early access riders revealed some additional capabilities over current public FSD builds, showing off how it handles emergency vehicles and more.

Safety First for First Responders

One of the biggest changes in FSD’s capabilities is its improved handling of emergency vehicles. During a ride in Austin, Robotaxi is seen identifying an approaching ambulance using a combination of visual and audio data, activating its turn signal, and smoothly pulling over to the side of the road to let the ambulance by (video below).

This is a driving task that requires more than simple awareness of laws. It requires reasoning skills to determine where to move the vehicle to create a safe path, as well as the ability to quickly identify an ambulance or another emergency service vehicle with its sirens and lights activated. Understanding the context and executing a safe and predictable maneuver is crucial, as a wrong maneuver could actually make matters worse.

For FSD and Robotaxi to gain both public trust and regulatory approval, this skill is non-negotiable, and Tesla demonstrated its advancements right here. It’s not surprising Tesla added this ability before Robotaxis made it to public roads.

This is a feature that Tesla previously mentioned would arrive as part of future updates to FSD V13, so expect it in future customer builds as well.

Automated Camera Cleaning

How does a fleet of Robotaxis keep its eyes clean without constant human intervention? Well, a clever new feature that Tesla has previously hinted at in their FSD release notes provides the answer. Robotaxi can now trigger a specific wiper and washer fluid sequence designed to clean the main front-facing cameras.

This might seem like a small detail, but it’s a brilliant solution to one of Tesla’s primary challenges - maintaining sensor clarity. While the vehicle could simply wipe the windshield multiple times, this is a clever solution to clean the most important area of the windshield as thoroughly as possible by focusing extra wiper fluid and wipes on that area.

Complex Maneuvers

Two areas where current builds of FSD V13.2.9 sometimes show hesitation are U-turns and navigating busy parking lots. The latest Robotaxi build appears to improve on both of these areas.

This first video shows a Robotaxi performing a flawless U-turn with no hesitation, and then smoothly switching lanes to take a turn.

Another video on X shows FSD’s updated confidence in navigating a complex parking lot for a precise drop-off. Today’s builds can sometimes struggle in parking lots, being slow and overly cautious when not needed, or too confident elsewhere. This appears to have been improved in these Robotaxi FSD builds with improved path planning and confidence.

We’re also likely to see FSD begin to handle more complex destination options, including parking garages and driveways, which have been promised features for almost a year. The Robotaxi FSD build has also gained the ability to safely pull over on a road, similar to the ambulance example above, but it uses this capability to drop off and pick up passengers. This is a feature that was mentioned in FSD v13.2’s Upcoming Improvements section.

Better Nighttime Performance

Driving at night presents additional challenges, including headlight glare and reduced visibility. The latest version of FSD appears to handle it with almost the same grace as it does during the day. Remember that Tesla’s Robotaxis are available up until midnight.  Early access riders mentioned that FSD is far smoother and is a step up from the behavior of current FSD builds.

Human Support

Now, what happens when a passenger feels unsafe or has a critical question? Tesla has placed two key buttons on the rear screen for just those purposes. Users are given control over the ability to Call Support, which almost instantly connects them with a real human agent at Tesla’s Robotaxi Operations Center via video call.

While it isn’t a fundamental driving feature, it does mean that Tesla’s team can provide support to Robotaxi vehicles remotely, like issuing directive commands to have a vehicle proceed straight, rather than attempting to turn through a gated community.

The other option, Pull Over, allows a rider to immediately request the vehicle to safely pull over, which it will do when it can find a safe and open location. At this point, you can either continue your trip or get out of the Robotaxi.

Both options prompt you with an “Are You Sure?” button before letting you continue, which means you won’t have your Robotaxi ride come to an abrupt stop if you tap the ‘Pull Over’ button by accident.

What This Means for Tesla Owners

These features are likely to be included in future FSD builds. This is essentially the new benchmark by which to judge FSD, at least once it begins rolling out to customer vehicles.

Many of the core driving improvements, such as the more confident maneuvering and emergency vehicle response, will make their way to the wider fleet in upcoming FSD updates.

Remember - Robotaxi isn’t just a service, it is also a preview of Tesla’s driverless FSD builds.

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