Tesla Introducing Virtual Queues for Superchargers: Here’s How It Could Work

By Karan Singh
Not a Tesla App

Supercharging is fast and convenient, but there are times when a station reaches full capacity, requiring drivers to wait for an available stall. When there are only a few vehicles in line, the wait is minimal, and figuring out whose turn it is to charge is straightforward. However, long queues can form during peak travel times or in high-traffic areas, leading to confusion and frustration as vehicles cut the line.

Currently, there is no official system for managing Supercharger queues—drivers rely on informal, self-organized lines. While many follow an unspoken order, disputes can arise when some claim they arrived first or attempt to cut ahead.

Urban Superchargers in cities like Toronto, Los Angeles, and New York often see long lines during busy hours, with drivers doing their best to maintain order. A structured queuing system could help streamline the process, reducing conflicts and ensuring a fair, organized charging experience for all, and that’s exactly what Tesla is about to implement.

Virtual Queue

The Tesla Charging account on X has confirmed that it plans to introduce a Virtual Queuing system, with a pilot program set to launch at select Supercharger sites next quarter. While Tesla has yet to specify which locations will be included, it’s likely the initial rollout will take place in the United States, where the company typically begins testing new charging initiatives.

Tesla says that if the pilot program receives positive feedback, they will expand the system to more Superchargers this year.

The goal of Virtual Queuing is to improve the charging experience whenever wait times occur. According to Tesla, this would apply to roughly “~1% of cases,” though many high-demand Supercharger sites frequently experience long lines. While some remote locations may see little to no wait times, busier stations could greatly benefit from a structured queuing system.

Potential Implementations

While Tesla hasn’t detailed exactly how the Virtual Queuing system will work, there are a few likely possibilities. One approach could involve locking a vehicle’s VIN into the queue, preventing other vehicles from starting a charge prematurely. In this case, any attempt to charge out of turn might trigger a “Stall reserved for next vehicle in line” message.

This method would provide a straightforward solution—only the next vehicle in the queue would be able to initiate a session. The queuing process itself could be automated when a vehicle navigates to the Supercharger, factoring in estimated arrival time, or it might require manual enrollment once you arrive.

Tesla may also impose limits on queue validity. If a vehicle leaves the charging area, its position could be automatically forfeited.

Software Solution

In China, Superchargers sometimes include locks that come up from the ground, preventing non-Teslas from parking in these designated Supercharger spots. Up until recently, Tesla users had to open up the Tesla app and choose a stall before the lock would go down and allow them to park. However, with a recent update, this is all done on the vehicle’s screen, where the driver can pick the charging stall and automatically have the lock lower.

We may see a similar implementation, where a driver would choose to add themselves to the Supercharger queue, and their position in line and estimated wait time would then be viewable on the vehicle’s screen.

Reservation Signage

Tesla’s reservation about this new queuing system could be around driver confusion. Superchargers weren’t built with a queue system in mind, meaning that there’s no way to tell whether a stall is reserved for a specific vehicle.

A physical indicator could help owners quickly identify when a Supercharger stall is available for the next vehicle in the queue. Tesla could implement a system similar to grocery store checkout lights, where a change in lighting signals whether a register is open or closed.

For example, the Supercharger post could pulse blue when it’s ready for the next user, with a corresponding message in the vehicle stating, “Use the Supercharger post that is pulsing blue.” This would provide a clear, intuitive way to direct drivers to the correct stall.

Tesla can also display a menu inside a vehicle when it first arrives at a Supercharger, letting the driver know that there’s a wait time and explaining the process and their estimated wait time. It can also prompt the driver to be added to the queue.

Tesla Priority

Another factor to consider is how Tesla will handle non-Tesla vehicles in the queue. One possibility is giving priority access to Tesla owners or those subscribed to the Supercharger membership. This would ensure that Tesla vehicles and paying members receive preferred access at busy Supercharger sites, making the membership more valuable while also incentivizing Tesla ownership—especially as the network expands to other EV brands.

Regardless of whether Tesla introduces priority access, the Supercharger queuing system will be a valuable addition, particularly in high-traffic urban locations and during peak travel seasons. By having an official queue Tesla will create a smoother and more organized charging experience for all users.

Tesla Introduces ‘Pay Later’ Option for Tesla Service Invoices in North America

By Karan Singh
@TESLA_winston

Tesla recently introduced Buy Now, Pay Later (BNPL) payment options in the United States and Canada for items in the Tesla Shop, letting owners pay later for new vehicle accessories.

However, with Tesla app update 4.46, they’re expanding support to a much more critical area — Tesla Service. Qualifying owners in the U.S. and Canada will now be able to use Pay Later options for service performed by Tesla, which includes maintenance or repairs.

Services are provided by Affirm and Klarna, as per Mark Fonte, a Senior Software Engineer working on the Tesla app.

Tesla app update 4.46 also added improvements to Tesla Assist, Wall Connector details, Tesla Energy ownership changes, and added visualizations for the updated Model S and Model X.

How It Works

The new feature is seamlessly integrated into the existing service workflow within the Tesla app.

On the Service Estimate, before work on the vehicle begins, you will see a new message on the estimate screen: Pay over time - see if you qualify.

Tapping this link opens the payment calculator, which allows you to view potential payment structures and monthly costs. This provides a clear picture of what a payment plan would look like before you commit to servicing your vehicle.

Additionally, after service is complete and you are ready to pay, the final payment screen will present Affirm and Klarna (region-dependent) as selectable payment methods, alongside the usual options of Tesla Credit or your primary payment card.

Tapping Affirm or Klarna here will reopen the payment calculator, and a confirmation prompt will appear before selecting either BNPL option.

Service Now, Pay Later

Overall, the integration of BNPL providers for service is a thoughtful one for vehicle owners. The terms can vary widely, so it’s important to compare them to other payment options you may have access to. The additional financial flexibility, when faced with a large repair bill, allows more owners to get their vehicle professionally and properly serviced by Tesla.

For those getting larger work done, such as high-voltage battery pack replacements, this is an excellent option to spread payments over a longer period, helping reduce the burden of vehicle repair.

Tesla Robotaxi: A Breakdown of Its New FSD Abilities

By Karan Singh
Not a Tesla App

With the launch of Tesla’s Robotaxi Network, we didn't just get a peek into the future of transportation—we got a detailed look at the next version of FSD.

Videos from early access riders revealed some additional capabilities over current public FSD builds, showing off how it handles emergency vehicles and more.

Safety First for First Responders

One of the biggest changes in FSD’s capabilities is its improved handling of emergency vehicles. During a ride in Austin, Robotaxi is seen identifying an approaching ambulance using a combination of visual and audio data, activating its turn signal, and smoothly pulling over to the side of the road to let the ambulance by (video below).

This is a driving task that requires more than simple awareness of laws. It requires reasoning skills to determine where to move the vehicle to create a safe path, as well as the ability to quickly identify an ambulance or another emergency service vehicle with its sirens and lights activated. Understanding the context and executing a safe and predictable maneuver is crucial, as a wrong maneuver could actually make matters worse.

For FSD and Robotaxi to gain both public trust and regulatory approval, this skill is non-negotiable, and Tesla demonstrated its advancements right here. It’s not surprising Tesla added this ability before Robotaxis made it to public roads.

This is a feature that Tesla previously mentioned would arrive as part of future updates to FSD V13, so expect it in future customer builds as well.

Automated Camera Cleaning

How does a fleet of Robotaxis keep its eyes clean without constant human intervention? Well, a clever new feature that Tesla has previously hinted at in their FSD release notes provides the answer. Robotaxi can now trigger a specific wiper and washer fluid sequence designed to clean the main front-facing cameras.

This might seem like a small detail, but it’s a brilliant solution to one of Tesla’s primary challenges - maintaining sensor clarity. While the vehicle could simply wipe the windshield multiple times, this is a clever solution to clean the most important area of the windshield as thoroughly as possible by focusing extra wiper fluid and wipes on that area.

Complex Maneuvers

Two areas where current builds of FSD V13.2.9 sometimes show hesitation are U-turns and navigating busy parking lots. The latest Robotaxi build appears to improve on both of these areas.

This first video shows a Robotaxi performing a flawless U-turn with no hesitation, and then smoothly switching lanes to take a turn.

Another video on X shows FSD’s updated confidence in navigating a complex parking lot for a precise drop-off. Today’s builds can sometimes struggle in parking lots, being slow and overly cautious when not needed, or too confident elsewhere. This appears to have been improved in these Robotaxi FSD builds with improved path planning and confidence.

We’re also likely to see FSD begin to handle more complex destination options, including parking garages and driveways, which have been promised features for almost a year. The Robotaxi FSD build has also gained the ability to safely pull over on a road, similar to the ambulance example above, but it uses this capability to drop off and pick up passengers. This is a feature that was mentioned in FSD v13.2’s Upcoming Improvements section.

Better Nighttime Performance

Driving at night presents additional challenges, including headlight glare and reduced visibility. The latest version of FSD appears to handle it with almost the same grace as it does during the day. Remember that Tesla’s Robotaxis are available up until midnight.  Early access riders mentioned that FSD is far smoother and is a step up from the behavior of current FSD builds.

Human Support

Now, what happens when a passenger feels unsafe or has a critical question? Tesla has placed two key buttons on the rear screen for just those purposes. Users are given control over the ability to Call Support, which almost instantly connects them with a real human agent at Tesla’s Robotaxi Operations Center via video call.

While it isn’t a fundamental driving feature, it does mean that Tesla’s team can provide support to Robotaxi vehicles remotely, like issuing directive commands to have a vehicle proceed straight, rather than attempting to turn through a gated community.

The other option, Pull Over, allows a rider to immediately request the vehicle to safely pull over, which it will do when it can find a safe and open location. At this point, you can either continue your trip or get out of the Robotaxi.

Both options prompt you with an “Are You Sure?” button before letting you continue, which means you won’t have your Robotaxi ride come to an abrupt stop if you tap the ‘Pull Over’ button by accident.

What This Means for Tesla Owners

These features are likely to be included in future FSD builds. This is essentially the new benchmark by which to judge FSD, at least once it begins rolling out to customer vehicles.

Many of the core driving improvements, such as the more confident maneuvering and emergency vehicle response, will make their way to the wider fleet in upcoming FSD updates.

Remember - Robotaxi isn’t just a service, it is also a preview of Tesla’s driverless FSD builds.

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