Tesla, a company known for not using conventional marketing strategies, appears to have launched its first full social media campaign. X users reported seeing ads on different platforms worldwide, including X, which is, of course, owned by Tesla CEO Elon Musk. However, advertisements have been popping up on YouTube and Facebook.
As Tesla ventures into social media advertising, the company is simultaneously preparing for a year that CEO Elon Musk anticipates might see lower growth rates. During the most recent earnings call, Musk provided insights into Tesla's strategic direction for 2024, emphasizing the company's position between two major growth waves. Despite this forecast, Tesla is actively implementing strategies to maintain its momentum and ensure long-term success.
A Strategic Shift in Tesla's Strategy
Although not the first instance of Tesla delving into advertising, the company's recent move to include social media platforms marks a significant expansion of its marketing efforts. Previously, Tesla tested the waters with targeted Google ads, primarily in the UK and the US, focusing on search engine visibility. These initial steps were indicative of Tesla's cautious approach to advertising, aiming to gauge its effectiveness without committing substantial resources.
The recent earnings call shed light on Tesla's advertising and educational campaigns' preliminary results and return on investment. Tesla did have a digital campaign underway at the end of 2023 that was highly targeted and aimed at driving awareness about the brand and its products.
These campaigns, particularly one in Texas, reached approximately 10 million unique viewers and generated close to 0.5 million visits to Tesla's website, many of whom were first-time visitors. This data suggests that digital advertising can significantly enhance Tesla's visibility and address misconceptions about EVs, including concerns about safety and affordability.
This expansion aligns with Musk's comments during the earnings call about the need to increase awareness in regions where Tesla's market share is low. Using a mix of social media platforms, Tesla can tailor its messaging to different audiences, ensuring its campaigns resonate with diverse consumers.
The Impact of Digital Advertising on EV Awareness
The strategic focus on digital advertising comes at a crucial time for Tesla and the EV industry. As competition intensifies and market dynamics evolve, Tesla must recognize the importance of addressing affordability, enhancing awareness, and correcting misconceptions about electric vehicles. The company's digital campaigns highlight EVs' benefits, such as their environmental impact, advanced technology, safety features, and increasingly competitive pricing.
By leveraging social media platforms' reach and targeting capabilities, Tesla can effectively communicate these messages to a global audience, potentially accelerating the shift toward sustainable transportation. This approach also allows Tesla to gather valuable consumer behavior and preferences data, informing future marketing and product development strategies.
New Buyers While Keeping the Loyal Customers Happy
The advertising campaign comes just one day after the company announced a significant offering to entice current owners to upgrade. Notably, Tesla now allows the transfer of Full Self-Driving (FSD) packages and supercharging benefits to new vehicles purchased by existing customers. The new cars must be delivered by the end of March.
While Tesla prepares for a year of potentially lower growth in 2024, its strategic moves highlight its proactive approach to overcoming challenges. By focusing on innovation, enhancing customer value propositions, and leveraging social media platforms for advertising, Tesla is taking comprehensive steps to ensure its resilience and long-term success.
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During Tesla’s Q1 earnings call, Tesla talked about its plan for its upcoming robotaxi network and even showed off a design for the app that would allow customers to request vehicles, much like Uber and Lyft.
While Tesla plans to unveil the robotaxi, officially now called CyberCab this August, a true autonomous taxi is at the very least, a couple of years away. So why is Tesla so eager to show off an app and start offering a Tesla taxi service?
in 2023 Uber had a revenue of 37.28 billion, while Lyft had a much smaller revenue of 4.4 billion. For comparison, Tesla’s revenue last year was 96.77 billion. A taxi service, even one operated by humans can be incredibly lucrative. While Tesla’s ultimate goal may be an automated taxi service, they may be itching to get into the space.
Tesla’s robotaxi was initially supposed to be a taxi service owners would lend their vehicles to. While that’s still the plan, Tesla wants their own vehicles to be a part of the service as well.
Will the Robotaxi Service Start With Tesla Drivers?
Tesla comparing themselves to Airbnb and Uber during their earnings call is intriguing. While Tesla can start producing robotaxis almost whenever they want, it’d likely be smart to wait until autonomy is solved so they’re not limiting themselves to current FSD hardware.
While full autonomy is likely several years away, Tesla seems to be eager to make this push toward a Tesla-owned service. Is Tesla thinking about operating their own Uber-like service? Tesla could be thinking about releasing their future robotaxi app and service in “beta,” letting current Tesla owners operate their own vehicles on the service.
This could result in several benefits for Tesla, not only letting them test their service but also opening up another revenue stream. This would allow Tesla to start operating their robotaxi network as soon as this year, and then slowly replace drivers and owner vehicles with Tesla-owned robotaxis.
Tesla Shows Off Robotaxi App
Tesla showed off it's robotaxi app
At the earnings call, Tesla also showed off a design of their robotaxi app. While it feels early to design an app for a service that could be years away, Tesla appears to be preparing itself for the future and getting customers excited about the prospect.
Tesla showed off five screens of the app, essentially showing how you’d request a robotaxi, how you can view its progress, and control certain features of the vehicle. Through the various screens, you can see most of Tesla’s Autopilot features coming to fruition in terms of autonomy, such as summon, self-driving and eventually Autopark.
Summon - Much like Tesla has re-thought the interior of a car and so many features, you can see the same mechanics applied to the app. To request a vehicle, you simply hold down a summon button and you’ll be presented with an estimate of when a vehicle will arrive.
Set Preferences and Destination - On the second screen, you can see the vehicle’s current location on a 3D map, possibly alluding to future FSD visualizations. It also lets you set your destination and set the climate temperature to your preference.
Trip Progress - While you’re traveling in the vehicle, you’ll be able to view trip information as well as set entertainment options.
Recap
Tesla had a lot to talk about during their earnings call and specifically about the Robotaxi — more information was revealed than ever before.
While there are various things at play to make a service like this come together, we can easily separate them out into separate components.
There’s the robotaxi itself, which Musk recently said would be similar to Tesla’s next-gen vehicle without a steering wheel. However, during this earnings call, he revealed that Tesla will save its new “unboxed” manufacturing process for the robotaxi and use a more traditional method for their next vehicle.
Then there’s FSD itself, while it’s crucial to operating a driverless robotaxi network, it’s not necessary to start a Tesla taxi service.
The last piece is the ride-hailing component itself and how it’s managed, and Tesla was happy to show this off, which makes us believe that it may be closer to reality than many think. While Tesla needs all three of these components to come together to operate a true robotaxi network, they piece them together separately, much like they’ve done with Autopilot. Initially, Tesla only released auto-steer then slowly added on summon, Autopark and city driving.
When we look back at Tesla five years from now, we may very well look back to this earnings call and say this was the pivotal moment when Tesla started transitioning to a services company.
Tesla has invested billions of dollars over the years toward vehicle autonomy. The mission continues as Elon Musk and Tesla now prepare to unveil their ride-hailing product, Robotaxi this August. Or, as Musk called it on Tuesday, Tesla CyberCab.
Early Days
Five years ago, during Tesla’s Autonomy Investor Day in April 2019, Elon Musk said he felt “very confident predicting autonomous robotaxis for Tesla in the following year [2020]”. At the time, Musk added a bolder claim, predicting that Tesla wouldn’t even make cars with steering wheels or pedals by 2022. While timeliness may not be Musk’s strong suit, he has a track record for getting things done that others were unwilling to try or thought were impossible. Musk later admitted he can be overly optimistic and said “sometimes I am not on time, but I get it done.”
Now, 5 years later, we have the robotaxi unveiling scheduled for August 8th. After the release of FSD v12, it’s clear that we’re much closer to autonomy than we were in 2019, although FSD v12 is still a far cry from full autonomy.
While Tesla still has the robotaxi unveiling scheduled for August, Tesla announced yesterday that it’d be prioritizing a simpler “next-gen” model that could be released by early 2025.
Latest Updates
On the conference call, Musk added that Tesla now has over 300 million miles driven with FSD v12 since it was launched just last month. He added that it's becoming “very clear that the vision-based approach with end-to-end neural networks is the right solution for scalable autonomy”.
Tesla said it has been investing in the hardware and software ecosystems necessary to achieve vehicle autonomy and a ride-hailing service. The company is confident that it can establish a scalable and profitable autonomous driving business by employing a vision-only architecture.
think of it [Tesla] as combination of Airbnb and Uber meaning that there will be some number of cars that Tesla owns itself and operates
Tesla = Uber + AirBnb
Later on, Elon Musk unveiled that the new service will operate and result in a mix between Uber and Airbnb where the Tesla driver decides if and when he wants his Tesla to be used and by whom. Tesla stated:
“We believe the Tesla software experience is best-in-class across all our products, and plan to seamlessly layer ride-hailing into the Tesla App.”
Tesla’s CEO clarified that the owners will be able to add or remove their car from the fleet “whenever they want” adding that it will be up to them to decide if they want to only let the car be used “by friends and family or only by five-star users or by anyone at any time”. The flexible program will, just like Airbnb, allow the owners to take the car out of the market when they want.
The upcoming ride-hailing service will enable users to easily request a Tesla vehicle, control the car's temperature, monitor its real-time location, and adjust the audio system. The only question is when.
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