The most crucial part of a Tesla is the battery. One advantage Tesla has over the competition is their excellent battery regulation. Batteries in a Tesla last longer when compared to the competition due to Tesla’s excellent battery monitoring.
There are four major contributors that lead to lithium-ion battery degradation, which we would like to minimize. The first two we don’t have much control over, which are the age of the battery and the number of charge cycles (the number of times the battery has been charged and discharged).
However, the last two, we do have control over. Lithium-ion batteries don’t like to remain in a very high, or very low state of charge. That doesn’t mean we should never charge to 100% or use it down to 5%, but it’d be wise to minimize those occurrences. The last thing is the temperature of the battery. For the most part, Tesla handles this automatically. The batteries are heated and cooled to stay in a healthy temperature range without you ever knowing, even if the car is off. The car will also limit power when driving if necessary.
If you’re going on vacation and leaving your car at home or at the airport here are some things to consider.
If you can leave your car plugged in while at home or the airport
If you can leave your car charging, then absolutely do this, this will make things much easier and let the car control everything itself without you ever having to worry about it
Lithium-ion batteries are best stored at around 50% of charge, so set your charge level in the Tesla app or the car to 50%. The car will automatically use some energy when needed to cool or heat the battery, and it’ll get this power directly from the power source instead of Tesla’s batteries.
Keep the car in a garage or under a cover if possible, this will help keep your car away from extreme elements such as snow, ice and heat. In general, this is just good practice.
If you can not leave your car plugged in at home or the airport
If you can not leave your car plugged in while going on vacation there are several more things we need to account for to prevent any possible issues longer term.
If the weather is extreme, whether it’s extremely cold or hot and you can not park in an isolated area and are going away for more than two weeks, then you may want to consider a different mode of transportation. If the car battery is drained completely, it could lead to battery damage since the car can no longer keep the batteries at an ideal temperature and it’ll no longer be able to protect itself from harsh weather.
If you're going to be gone more than a few days, try to have your car charged to 90% as it will consume some energy as it's parked. If you're only leaving for a day or two, then a 70 - 80% charge should be more than fine.
Since your car will be unplugged and unable to charge, you can help preserve the battery by turning off Sentry Mode if it won’t be needed as this consumes quite a bit of energy.
You will also want to turn off Stand By Mode in the Autopilot menu. Standy By Mode keeps your car's computer on so that you have instant access to features such as Summon. However, it does use additional energy.
To further preserve the car's battery, you can turn off Cabin overheat protection, which is used to keep the cabin from overheating. The car attempts to keep the cabin below 105°F.
Keep the car away from harsh weather, if it's winter then keeping it in a parking garage and away from wind will help. If it's the dead of summer, then also try to keep it under a covered area in the shade if possible.
If you’d like to check in on your car, it will need to have a good cellular connection.
Before leaving, confirm that the car has a good connection so that you can check on the battery level if needed. However, do not open up the Tesla app often, as doing so will wake up the car and keep it awake for about 15 minutes, consuming more energy. Only check on the car if you absolutely need to.
Keep in mind the amount of charge you’ll need in your car when heading back home or reaching your first charging destination. If you’re leaving your car plugged in, then you can expect the car to remain at the same charge percentage if there are no power outages. However, if the car is not plugged in, it may have a significantly less charge when you return.
As you can tell, it will be much easier and safer if you’re able to leave your car plugged in while going on vacation, especially if it’s for an extended period of time.
If you plan to store your Tesla for longer periods of time, you should find a place to keep your Tesla plugged in and follow the “if you can leave your car plugged in” tips above.
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One of Tesla’s greatest weaknesses, as it has quickly become one of the world’s most ubiquitous cars on the planet has always been service. Escalating issues to managers and sometimes even reaching a Tesla Service employee can be a total coin flip, depending on your Service Center.
Tesla is continuing its push to integrate AI across its customer support channels in an effort to improve customer service. According to Raj Jegannathan, Tesla’s VP for IT, AI Infrastructure, Apps, Infosecurity, and Vehicle Service Operations (that’s a lot), Tesla is launching a pilot program for a new AI designed to improve customer interactions with Service.
Tesla Service’s new AI Agent detects comms delays, monitors sentiment, & auto-escalates to leaders. Starts tomorrow at 10 pilot locations. In 2 weeks, type “Escalate” in ‘message center’ to reach managers. Guardrails in place to prevent abuse. We’ll keep improving!
At 10 pilot service locations, this new AI agent will begin working behind the scenes at Tesla Service, to help with customer communications. It will provide three key features:
Detect Communications Delays: The AI will actively monitor service interactions to identify potential delays in communication or progress. These are often a key pain point for customers who reach out to Tesla Service and don’t receive a response for several days, as Service has nothing new to add. The AI can now step in and let the customer know Tesla is still waiting on parts or something else.
Monitor Customer Sentiment: By monitoring the tone and content of the messages between the customer and Service agents, Tesla will be able to identify situations where a customer might be dissatisfied or facing difficulties.
Auto-Escalate: If either a communications delay or negative sentiment is detected, the AI can automatically escalate issues to human managers for review. This helps to address problems before customers need to seek escalation themselves or become upset about an issue.
Customer Escalation Requests
Alongside the new AI tool, Tesla is also introducing a more direct way for customers to get higher-level attention. According to Tesla, within the next two weeks, customers can simply type “Escalate” in order to have their issue routed directly to management.
Raj’s team is currently working on implementing guardrails to prevent abuse, but this will soon make its way to improving Tesla’s service offerings. We’re glad to see Tesla taking steps to identify and correct deficiencies in the process - it has always been a sore tooth for Tesla in the last few years.
Over at 7000 Santa Monica Boulevard in Hollywood, Los Angeles, Tesla’s stainless steel-clad retro diner is really coming together. Most recently, we saw the gigantic 45-foot LED screens for the outdoor theater come to life, but there’s been more going on inside than we originally knew about.
Now, thanks to photos shared with us by Thomas Adamian, who ventured over to the site, we have our very first look inside the nearly completed Tesla Diner.
While we knew the concept aimed for a retro-futuristic theme, blending a diner with Superchargers and a modern open-air theater, the initial stages of the interior are well beyond a mere nostalgia project.
Interior Explored
Inside, we’ve got a seamless blend of classic circular diner-style seating accompanied by distinctly modern lighting and fixtures. This definitely brings to life that modernist art-deco feel and feels right at home alongside Tesla’s Robovan, rather than a period set-piece.
The facility is still clearly under active construction in these images, with materials and equipment visible, but they provide the best and most detailed glimpse so far of what the indoor dining experience will look like.
Front Door / Diner Logo
The circular spaceship-like entrance
Thomas Adamian
The circular entrance looks like something out of this world - and while we’re hoping the doors slide inside the walls, like a pocket door, they likely open in or out like a standard door.
This is also one of our first looks at the Tesla Diner sign, which hangs inside the doorway. The logo itself also has an art-deco look and feel. On the door, there’s also a sign confirming that the diner will be open 24/7.
Windows & Artwork
Shutters, Stealth Fighters, and Cybertrucks
Thomas Adamian
Tesla really nailed the style with the windows and shutters, matching the diner’s vibe. In the background, you can also see the concept art for the Cybertruck. We hope Tesla includes artwork for other vehicles as well, as they help tell the Tesla story and give diners an inside look at the company.
Exterior Seating
The exterior seating
Thomas Adamian
There’s also an exterior seating space, which seems to be in the early phases of being laid out. None of those pallets have been disassembled yet, but they likely have outdoor furniture, letting customers sit outside and enjoy a meal.
The Tesla Diner in Hollywood is shaping up to be much more than just a restaurant with chargers. It’ll have in-app functionality with the Tesla app and offer room for 200 diners inside, along with the ability to use a drive-in theater with in-car service. Tesla’s original plans also include rooftop seating, so there’s likely more to come once the construction phase continues.
The idea for a Tesla Diner began in 2023, when it was announced at Tesla’s Investor Day. While the diner has yet to open, it already seems like it’ll be an iconic establishment for the area. Amid recent brand turbulence tied to politics, this project has the potential to refresh Tesla’s image—offering a fun, memorable place to charge.
If there’s one thing we’re hoping for, it’s that the food matches the creativity of the design. Ideally, what Tesla is building in Hollywood becomes a blueprint for similar diners across North America—and eventually, the world.
With its unique concept and prime location, the Diner is poised to become a true LA landmark and a must-visit destination for locals and tourists alike.
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