Tesla owners in the United Kingdom have had the option to buy Tesla’s Extended Warranty option. However, a recent change has come into effect that alters the availability of these warranties for new customers (Thanks, Mark). As of December 31, 2023, Helvetia Global Solutions Ltd has ceased offering Tesla Extended Warranty insurance to new UK customers.
Tesla's Warranty Coverage
Tesla's Extended Warranty, previously available through Helvetia in the UK, offered additional protection for Tesla vehicles after the New Vehicle Limited Warranty expires. This coverage was an assurance against electrical or mechanical failures, excluding the vehicle’s Battery and Drive Unit, which are covered under separate warranties. Customers could easily buy the warranty through the Tesla app or their website, extending their vehicle's protection for up to an additional 4 years or 50,000 miles.
Now, when customers in the UK attempt to get a quote for the Extended Warranty through Tesla's website, they are redirected to a page stating that Helvetia no longer offers this insurance to new UK customers as of December 31, 2023. The page reassures existing customers that Helvetia remains committed to servicing their needs and directs them to an email address for further assistance.
Helvetia backs Tesla’s Extended Warranty coverage in other European countries as well, including Germany, Spain, and France. However, the extended warranties in those countries do not appear to be affected at this time.
Implications for Tesla Owners in the UK
This change primarily affects new Tesla customers in the UK looking to extend their warranty coverage beyond the initial period offered by the New Vehicle Limited Warranty. It appears existing customers with policies already in place will continue receiving Helvetia's support.
New Tesla owners seeking extended warranty coverage must look for alternative solutions, which may involve researching third-party providers or relying on Tesla's own separate warranties for specific components like the Battery and Drive Unit.
Tesla’s Battery / Drive Unit Warranty
Tesla’s battery/drive unit warranty is for eight years for all models but varies by maximum miles allowed based on the vehicle model. The RWD Model 3 gets up to 100,000 miles of coverage, while other Model 3 and Model Y variants are covered up to 120,000 miles. Tesla’s Model S and Model X are covered up to 150,000 regardless of trim level.
Tesla’s battery warranty will repair or replace the battery if it holds less than a 70% charge during this warranty period. Tesla brought back their Extended Warranty program in the U.S. in March 2023. The coverage in the U.S. and North America appears to remain the same at this time.
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Following the recent departure of longtime deputy Omead Afshar, Elon Musk has stepped up to personally oversee Tesla’s sales operations in North America and Europe, according to a new report from Bloomberg, which cites people familiar with the matter.
This is a big shake-up that places Elon directly in charge of fixing Tesla’s sales slump in two key markets. The move has come as Tesla reported nearly on-the-ball deliveries for Q2 2025, hitting 384k deliveries, against a consensus street estimate of 385k deliveries.
New Leadership Structure
According to the report, Afshar’s former responsibilities are being divided between Elon and Senior VP Tom Zhu. Elon will now directly oversee the sales organizations in the US and Europe. As part of this change, Troy Jones, Tesla’s VP of North America Sales, will now report to Elon.
Tom Zhu, who is based in China, will continue to manage sales in Asia while also taking on the critical new responsibility of overseeing global manufacturing operations. Leadership of Tesla’s factories in Fremont, California, and Texas will now report to Tom. Tesla Energy’s factories will still report to Michael Snyder, VP of Energy and Charging.
For now, we’re unsure whether this is a temporary management structure, if the reporting lines will shift, or if Tesla will either hire or promote a new Senior VP of Sales to cover the duties.
Tackling the Sales Slump
The restructuring is a response to the recent downturn in sales. Analysts estimated that Tesla would deliver approximately 385k vehicles, which they essentially managed to achieve. However, deliveries fell short of production numbers, with Tesla delivering just 373k of the 410k vehicles produced.
This situation is particularly challenging in Central Europe. Europe has been noted as Tesla’s weakest market, according to Elon. Interestingly, Elon previously stated in several interviews over the last few months that there was no demand issue, but it now seems that there have been some issues with growing sales.
With Tesla’s new vehicle registrations across Europe having plunged 37% since the start of this year, and the rollout of the new affordable model, as well as more affordable versions of the Model 3 and Model Y seemingly delayed, there is a lot to do. Some analysts are projecting a second consecutive annual decline in Tesla’s global car sales for 2025.
The Rise of Tom Zhu
A key note in this reshuffle is the return of Tom Zhu to a top global operations role. Tom had previously led the construction and ramp-up of Giga Shanghai and was then promoted to Senior VP of Automotive Operations in 2023. Last year, he was sent back to China to focus on tackling regulatory hurdles with the launch of FSD in China.
His return to overseeing global manufacturing, even while staying in China, is a significant vote of confidence in his abilities. It also comes as Chinese authorities have begun drafting new autonomy guidelines to clear a path for the broader rollout of both Supervised and potentially Unsupervised FSD.
Wrap Up
This major restructuring shows that Elon is once again focused on Tesla and plans to personally tackle the company’s biggest issues. This will require a careful hand, as Elon’s forays into politics have caused self-admitted brand damage. If anyone can turn this around and have the Model Y return as the Best-Selling Vehicle of 2026, having just missed out by a few thousand vehicles to the Toyota RAV4, it is Elon.
Alongside him, Tom Zhu will be responsible for streamlining global manufacturing and ensuring that Tesla is ready to launch their new affordable variants in the near future, which should also make a considerable dent in sales.
Tesla has released its Q2 2025 production and delivery numbers, revealing an improvement in production and deliveries over Q1, but still down from a year ago.
Tesla produced 410,244 vehicles in Q2, nearly equal to their production a year ago, which was 410,831 vehicles. Production for this quarter was significantly up compared to Q1 2025, which only saw 362,615 vehicles produced. While production numbers matched those of a year ago, actual deliveries were down.
Q2 2025 saw Tesla deliver 384,122 vehicles, which was down approximately 59,000 units compared to the same period last year, but up by approximately 48,000 vehicles, or about 14% compared to Q1.
Breakdown by Model
The Model 3/Y segment continues to dominate Tesla’s production profile, accounting for 396,835 units produced and 373,728 delivered in Q2 2025. Deliveries for the “Other Models” category—which includes the Cybertruck, Model S, and Model X—were down compared to the previous quarter, with just 10,394 vehicles delivered, a 20% decline. Compared to a year ago, the drop for these vehicles is even more drastic, with sales being down 52%. Tesla refreshed its Model S and Model X last month with new features; however, the update was much smaller than expected and likely didn’t help much in increasing sales for these vehicles.
Tesla doesn’t break down Cybertruck sales separately, but those deliveries are expected to be down as well.
Tesla noted that 2% of total deliveries this quarter were accounted for under operating lease agreements, consistent with the same quarter last year.
Quarter
Production
Deliveries
Model 3/Y Deliveries
Other Models Deliveries
Lease Share
Q2 2025
410,244
384,122
373,728
10,394
2%
Q1 2025
362,615
336,681
323,800
12,881
4%
Q2 2024
410,831
443,956
422,405
21,551
2%
Context and Market Response
While the numbers exceeded some bearish expectations, the year-over-year delivery drop is Tesla’s second straight quarterly decline. Analysts attribute declining sales to increasing EV competition and reputation issues.
Still, investors found relief in the improved quarter when compared to Q1. The stock rebounded about 4% yesterday on the news.
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