Since November 2024, Tesla has quietly trialed a new direct-to-consumer part sales program. The original program launched with only a few items: windshield wipers, air filters, license plate brackets, and low-voltage batteries (16V only).
The program has clearly seen some initial success, and Tesla has now begun to expand it even further.
Tesla’s Electronic Parts Catalog
Tesla’s Electronic Parts Catalog (EPC) now allows users to order individual parts or complete assemblies for various vehicle parts.
Previously, users were required to either visit or schedule service with Tesla Service to order parts, even if Tesla wouldn’t be the one installing them. The other option was to be an approved business, like a body shop or mechanic, which would be allowed to order directly from Tesla’s EPC.
Now, certain parts with a shopping cart icon in the EPC can be purchased directly online using your Tesla account. You can even order parts for vehicles you don’t own - so if you want to buy a Model S Brake Caliper Service Kit without owning a Model S, you can now do so.
Tesla points out these changes on pages that have orderable parts with the text: “EPC now supports direct-to-customer online ordering for a subset of parts (to be expanded with future releases).”
Part Availability & Shipping
Shipping is currently only available to addresses in the United States, but we expect Tesla to roll this out in other countries in the future.
Parts can be ordered individually or in batches if you have a larger repair or replacement to be made. Part availability is subject to what has been officially made available by Tesla, as well as general availability. For now, there’s only a small subset of parts that are orderable, such as brake rotors and other similar parts. If you need to replace something more complex, you’ll still need to put in a ticket with Tesla Service through the app to get it ordered.
Cybertruck Parts
Additionally, no parts are available for the Cybertruck for the time being. We expect this is due to a lack of part availability for the Cybertruck while Tesla continues to ramp production. This will likely change in the coming months as Tesla continues to both expand Cybertruck production and make more parts available on the EPC.
Right to Repair
This is a great change for Tesla and helps address an issue some potential buyers have — the right to repair. Tesla has slowly been marching toward this goal by first making Service Mode available to everyone, opening up their EPC, adding Vehicle Maintenance History, and continually improving their Service Mode and service manuals.
Over the last few years, Apple has faced pressure over the right for consumers to repair their own devices. When you have a product with a lot of proprietary parts, like Apple or Tesla, you need to build tools to help consumers and third-party service centers repair devices. It seems that Tesla is well ahead of the curve here, which will help them avoid any future legal issues.
Teslas already don’t need much maintenance, and what they do need is already fairly easy to work on. Service manuals, as well as awesome new features like the Cybertruck’s interactive wiring diagram in Service Mode, make them one of the easiest electric vehicles to work on. You can check out Tesla’s Electronic Parts Catalog here.
