NHTSA Opens Investigation into Tesla's Actually Smart Summon Feature

Not a Tesla App
Karan Singh

The National Highway Traffic Safety Administration (NHTSA) in the US has said that it is opening an initial probe into Tesla’s new Actually Smart Summon feature. This preliminary investigation into Actually Smart Summon follows the report of four (4) crashes allegedly involving the use of Actually Smart Summon.

NHTSA has said that the reports say that users “had too little reaction time to avoid a crash, either with the available line of sight or releasing the phone app button, which stops the vehicle’s movement.”

Mainstream headlines have included that NHTSA has opened a probe into 2.6 million vehicles, but they’ve really opened a probe into four incidents, which seems a lot more reasonable.

Initial Probe

This is just an initial investigation to determine the circumstances of the four crashes and not actually any indication of whether the NHTSA will perform a full investigation or request a recall/change of the feature from Tesla.

Interestingly, the NHTSA has said it will assess Actually Smart Summon’s use on public roads, maximum speed, and line of sight requirements. Currently, Actually Smart Summon cannot be used on public roads, has an extremely low overall speed, and can only be used within a relatively small area. 

Actually Smart Summon launched in early September on FSD V12.5.3 but rolled out to more customers in late September on update 2024.27.25 with FSD V12.5.4.

The summary of the report mentions that the incidents involve Actually Smart Summon failing to detect posts or parked vehicles, resulting in a crash. Additionally, the summary also mentions that some of the incidents reported are actually under the older Smart Summon feature - which has been known to have more issues, as it relied solely upon ultrasonic sensors (USS) rather than the newer Tesla Vision system.

We’re interested to see what the NHTSA finds and whether this means that Tesla will have to roll back functionality of Actually Smart Summon, which has only recently launched. We’re hoping that the NHTSA finds results in favor of Tesla - who has put safety first with many of its features.

Transport Canada

Transport Canada, the NHTSA’s Canadian equivalent, has made no motions to introduce a similar probe, and the feature is available in Canada. We reached out to Transport Canada, and we received a statement that Transport Canada has not received any reports related to Actually Smart Summon as of today.

Crashing into a pole with Actually Smart Summon is a difficult feat - as it will stop for pedestrians crossing the road 15 feet away or decide on its own that it is not safe to continue and that it must stop. We expect these incidents involving poles likely occurred because users parked their vehicles right against a parking bollard or similar object, and the car moved slightly forward or backward to check what was around it, a noted issue in Actually Smart Summon.

For now, we’ll watch this one closely, but we may have to cross our fingers that Actually Smart Summon’s range or other capabilities are reduced in the future.