Discuss: NHTSA Opens Investigation into Tesla’s Emergency Door Release

Procal

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I, for one, hope that the NHTSA does actually label this as a defect and in need of a recall across all vehicles and model years. I do not believe it is acceptable how difficult it is to open the rear doors in the case of an emergency from the inside. Having 2 children, and only 1 of them is even old enough to be able to open the door is already terrifying to me, but add to that the fact that they would first have to find it, adds to that stress. I've shown multiple people how to open those doors, but it honestly shouldn't be on them to remember where they are. It should have been easy to integrate it into either a similar design as the front doors, or a double press button option. Where if you press lightly on the button it opens electronically, but a deeper, harder press opens it manually.

Likewise, the exterior doors also should not be fully electronic, and could easily have a double pull mechanism. A light pull opens it how it would currently, and a harder pull opens the door manually. It really would not be difficult to achieve this, but it will be expensive for a recall. It seems to me that they should have been aware of this issue from the beginning, and chose to go after aesthetics and design in this aspect, rather than functionality and safety.
 
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TESLASUPERFAN

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I, for one, hope that the NHTSA does actually label this as a defect and in need of a recall across all vehicles and model years. I do not believe it is acceptable how difficult it is to open the rear doors in the case of an emergency from the inside. Having 2 children, and only 1 of them is even old enough to be able to open the door is already terrifying to me, but add to that the fact that they would first have to find it, adds to that stress. I've shown multiple people how to open those doors, but it honestly shouldn't be on them to remember where they are. It should have been easy to integrate it into either a similar design as the front doors, or a double press button option. Where if you press lightly on the button it opens electronically, but a deeper, harder press opens it manually.

Likewise, the exterior doors also should not be fully electronic, and could easily have a double pull mechanism. A light pull opens it how it would currently, and a harder pull opens the door manually. It really would not be difficult to achieve this, but it will be expensive for a recall. It seems to me that they should have been aware of this issue from the beginning, and chose to go after aesthetics and design in this aspect, rather than functionality and safety.
I highly doubt NHTSA will call this a defect/recall-a simple sticker is ALL that's needed. 2026-27 models can be intergrated with the new door handle. It's not rocket science-its a simple button push, people get all confused when U make things easier and simple but Tesla is not going to retrofit cars with a LARGE old school handle cause a kid is having difficulty pressing a button.

This lies on the sales reps who sell Teslas and YOU the PARENT to educate and instruct how to push a button. It's a new world and times are changing-shrugging yr responsibility and blaming Tesla is not a solution.

New tech (phones/tablets/ipads/tesla door handles/AI CHAT BOTS/ robots/web sites/social media sites/computers/etc) all have the potential for danger. Education and guidance-lead by example is the key to success. We dont just go to sleep and something happens and wake up and cry foul.

It takes 30 seconds to prevent a mishap CAUSED BY YOUR FAILURE TO INSTRUCT on how a door handle works in a tesla.

It so ridiculous how people never read the manuals, never ask any potential risk factors but speak up ONLY when the tool they used INCORECTLY does not function like something did a decade or 100 years ago and then file a lawsuit.

SAVE A LIFE - READ THE MANUAL, DO YR HOMEWORK AND RESEARCH, ASK QUESTIONS BEFORE U PURCHASE.

POOF "problem" solved. It aint magic ....it common sense.....so rare these days.
 

Procal

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This is completely out of left field for me, and I did not expect it to be such a controversial/sensitive topic.
I highly doubt NHTSA will call this a defect/recall-a simple sticker is ALL that's needed. 2026-27 models can be intergrated with the new door handle. It's not rocket science-its a simple button push, people get all confused when U make things easier and simple but Tesla is not going to retrofit cars with a LARGE old school handle cause a kid is having difficulty pressing a button.
The issue is NOT the button. The issue is the access to manual emergency releases when all electric power is lost. In some older models (as mentioned by Alien) it is not even existent on the rear doors. At least not without having to removing entire panels, which I am sure you can understand would be difficult in an emergency, let alone for a child.
This lies on the sales reps who sell Teslas and YOU the PARENT to educate and instruct how to push a button. It's a new world and times are changing-shrugging yr responsibility and blaming Tesla is not a solution.
Yes, there is some truth that some responsibility is on the sales rep to inform and educate customers on how their vehicle operates, and what to do in the case of an emergency. It isn't shifting blame, it is still Tesla that is responsible for that education. A "new world", doesn't mean that you have to disregard safety, and education.
New tech (phones/tablets/ipads/tesla door handles/AI CHAT BOTS/ robots/web sites/social media sites/computers/etc) all have the potential for danger. Education and guidance-lead by example is the key to success. We dont just go to sleep and something happens and wake up and cry foul.

It takes 30 seconds to prevent a mishap CAUSED BY YOUR FAILURE TO INSTRUCT on how a door handle works in a tesla.
This is part of the problem. Why should it be on the consumer to educate every single person that gets into their car on how it operates? And going further, why should every person that does interact with a Tesla have to even remember such a process? It is clear that if the design has to be explained and is not intuitive, especially when it is safety related, then it is a failed design. All the examples you mentioned are not related, because those are different kinds of dangers. On every single other sort of transportation, there are clear markings and labels as to how to exit in the case of an emergency. But Tesla skips this entirely, not even so much as labeling, or making the small access port red or something to indicate that it is an emergency release.
It so ridiculous how people never read the manuals, never ask any potential risk factors but speak up ONLY when the tool they used INCORECTLY does not function like something did a decade or 100 years ago and then file a lawsuit.

SAVE A LIFE - READ THE MANUAL, DO YR HOMEWORK AND RESEARCH, ASK QUESTIONS BEFORE U PURCHASE.

POOF "problem" solved. It aint magic ....it common sense.....so rare these days.
Reading the manual can definitely help, but it isn't a foolproof solution. How many terms and conditions agreements do you read before clicking "I accept"? I'm sure it isn't many. The problem isn't simply education, it is the design itself. The solution is simple, but they chose not to integrate it for any number of reasons.

So, long story short, I stand by what I said. I hope this does end up as a recall, and they are forced to provide a solution, because if it saves lives, then you cannot put a monetary value on it. It can be something as simple as a red cap that goes over the access to pull, or a complete retrofit. I honestly don't care, but something does need to be done. You can bet that any parent would feel the same.

And as a sidenote, we can love Tesla, and praise their technology and engineering, but still be critical when they fall short. This is one of those cases. They fell short on a design choice, and now it is coming back on them. This doesn't make them any less of a great car to own, it just means they didn't make the best choice when putting it out in the public. It is the same as when they released the yoke steering wheel, or removed all the stalks. I personally, don't care for either of those changes, but for this (emergency releases), I do care.
 

TESLASUPERFAN

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AN 18 MONTH OLD in a car accident, where the car is upside down in a child safety seat restrained is having trouble opening up a tesla door. Yaaaa OK, I don't know ANY CHILD on the planet that could open up ANY CAR DOOR while they are restrained in a child seat with the car upside down by themselves. Does that child own a red cape and fly too.

Most cars, in an accident, upside down, when hit on the door would have difficulty opening (just look at all those safety videos from the 1980'S where they use the jaws of life to open car doors.

So you want Tesla to retrofit every Tesla thats ever been built with a new handle, cause the 18 month old INFANT who I assume was in a child seat in an accident, upside down, couldnt unlock a rear door. Should we thank you in advance for the HIGHER PRICE we all will have to pay for this.

I know, it should have been built perfect the first time, but if only there was a committee to oversee such flaws and would do an investigation, then issue a recall.......they could call themselves MITSAA or something similar.

In the meantime, lets all file a lawsuit for all the flaws in the things we use INCORECTLY, forget the manual, videos, what to do in emergencies, forget doing research, asking people.

So your primary focus is a retro-fitted door handle, not the millions of self driving cars with almost zero regulations/laws or the soon to be launched robots, the every growing AI that will cause numerous kaos, constant stream of new tech with zero instructions........just replace the handle.........yaaaaa ok.
 

ALIEN SUPERSTAR

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AN 18 MONTH OLD in a car accident, where the car is upside down in a child safety seat restrained is having trouble opening up a tesla door. Yaaaa OK, I don't know ANY CHILD on the planet that could open up ANY CAR DOOR while they are restrained in a child seat with the car upside down by themselves. Does that child own a red cape and fly too.

Most cars, in an accident, upside down, when hit on the door would have difficulty opening (just look at all those safety videos from the 1980'S where they use the jaws of life to open car doors.

So you want Tesla to retrofit every Tesla thats ever been built with a new handle, cause the 18 month old INFANT who I assume was in a child seat in an accident, upside down, couldnt unlock a rear door. Should we thank you in advance for the HIGHER PRICE we all will have to pay for this.

I know, it should have been built perfect the first time, but if only there was a committee to oversee such flaws and would do an investigation, then issue a recall.......they could call themselves MITSAA or something similar.

In the meantime, lets all file a lawsuit for all the flaws in the things we use INCORECTLY, forget the manual, videos, what to do in emergencies, forget doing research, asking people.

So your primary focus is a retro-fitted door handle, not the millions of self driving cars with almost zero regulations/laws or the soon to be launched robots, the every growing AI that will cause numerous kaos, constant stream of new tech with zero instructions........just replace the handle.........yaaaaa ok.
my point about my 18-month-old was an illustrative example, not a suggestion that an infant should be the one opening the door. it’s about the fact that if i am unconscious or incapacitated, these doors are designed in a way that makes it nearly impossible for a rescuer to reach a child quickly. it’s all fun and games until someone you love dies from an avoidable mistake.


this isn't about "educating people" because at the end of the day, we are imperfect humans. we educate people on how to drive, yet we still build in automatic emergency braking and lane drift control because those systems are there for our safety and are supposed to be foolproof. i want that same level of innovation extended into our basic ability to exit a vehicle. i'm not just saying "replace the handle" for fun; i want to know with absolute certainty that i and my passengers can escape the car if we need to.


you can lecture about "common sense" all you want, but even federal regulators agree this is a serious issue:


• fact: on september 15, 2025, the nhtsa opened a formal probe into the model y after more than a dozen reports of electronic door handles becoming inoperable due to battery power loss.


• fact: on december 23, 2025, the nhtsa officially launched a new investigation (dp25002) into nearly 180,000 model 3 vehicles because the emergency releases are "hidden, unlabeled, and not intuitive to locate during an emergency".


• fact: at least 15 deaths have now been linked to crashes where people were trapped inside burning teslas because these exact doors would not open.


• fact: even tesla’s own design chief admitted in september that they are working on a redesign to combine the electronic and manual releases because the current system isn't intuitive for a "panic situation".


finally, i don’t know why you’re bringing up "kaos" from robots and ai. of course those are concerns, but i’m choosing to focus on this forum's topic: the physical safety of the vehicles we actually drive today. i trust tesla to move forward with safety, but i got frustrated because the thought of my family getting hurt scares me quite a lot. don’t act like it's "silly" to want a door that opens when your life depends on it.
 
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Procal

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AN 18 MONTH OLD in a car accident, where the car is upside down in a child safety seat restrained is having trouble opening up a tesla door. Yaaaa OK, I don't know ANY CHILD on the planet that could open up ANY CAR DOOR while they are restrained in a child seat with the car upside down by themselves. Does that child own a red cape and fly too.

Most cars, in an accident, upside down, when hit on the door would have difficulty opening (just look at all those safety videos from the 1980'S where they use the jaws of life to open car doors.

So you want Tesla to retrofit every Tesla thats ever been built with a new handle, cause the 18 month old INFANT who I assume was in a child seat in an accident, upside down, couldnt unlock a rear door. Should we thank you in advance for the HIGHER PRICE we all will have to pay for this.

I know, it should have been built perfect the first time, but if only there was a committee to oversee such flaws and would do an investigation, then issue a recall.......they could call themselves MITSAA or something similar.

In the meantime, lets all file a lawsuit for all the flaws in the things we use INCORECTLY, forget the manual, videos, what to do in emergencies, forget doing research, asking people.

So your primary focus is a retro-fitted door handle, not the millions of self driving cars with almost zero regulations/laws or the soon to be launched robots, the every growing AI that will cause numerous kaos, constant stream of new tech with zero instructions........just replace the handle.........yaaaaa ok.
You’re still missing the point. This was never about an 18-month-old “self-rescuing” upside down. No one expects that in any car.


The point is emergency egress when power is lost for the adults in the car, or the people trying to get someone out. If the manual release is hidden / not obvious / not labeled, that’s a problem. Especially in the rear.


And yeah, redesigning it for future models is great… but that doesn’t solve the cars already on the road. I’m not saying “Tesla had to be perfect from day one.” They tried something new. Cool. But if there are legit safety concerns (and enough noise that NHTSA is looking into it), then “just read the manual” isn’t a real solution for a safety-critical escape route. At the absolute minimum, it needs clear labeling and a consistent, easy-to-find access point.


Also, the FSD/AI/robots tangent doesn’t really change anything here. We can care about more than one issue at the same time. This thread is about doors and emergency release access, and it’s a fair criticism to discuss.

And honestly, I don’t get the hostility, criticizing one design choice isn’t “hating Tesla.” It’s literally how products improve.
 
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TESLASUPERFAN

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EVERY SINGLE CAR with electronic locks if T-boned by a train would have difficulty opening. My back door works fine, the people sitting in my backseat opened it WITHOUT instructions.

Tesla is redesigning the handle because of potential lawsuits. Name a car that does not have recalls, issues, REDESIGNS every few years. Saying if U buy a Tesla U will absolutely get trapped cause the doors wont open ever if in an accident is not true.

NHTSA has to investigate-they didnt order Tesla to get the handle fixed. Im sure ALL cars with electronic locks are ALL PERFECT and Tesla is the only one thats flawed and ALL the others have well labled, highly visible stickers...........yaaaa ok.

It sounds like Teslas are not the right car for U.

I don't jump to conclusions, I wait for the FACTS based upon PROPERLY INVESTIGATIONS TO BE COMPLETED, before I side. Just cause someone couldn't open a door I dont make the leap to ya it was a designed poorly for over a decade and is the DIRECT result of a few deaths.

To say Tesla design over say ANY other designed handles was the sole reason for the deaths, without seeing the investigational evidence regardless of opinions from the TESLA TECHS would be foolish.


This point is mute-AS a redesign is being factored in.....BEFORE THE RULING FROM NHTSA.
 

ALIEN SUPERSTAR

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saying tesla "isn’t the right car for me" because i want a door that works in a crisis is a wild take. i actually love my cars, but loving a brand doesn’t mean defending it until death’s door—literally. all i’m asking for is a door that is simple to open in an emergency, and it’s telling that you think that is too much to ask.


nobody here is "jumping to conclusions." we are following the actual facts and reports from the people who design and regulate these vehicles:


• the design chief admits it: on september 18, 2025, tesla’s own chief designer, franz von holzhausen, admitted on a bloomberg podcast that the current design isn't intuitive enough for a "panic situation". he confirmed tesla is working on a redesign to combine the electronic and manual releases into one lever because, in an emergency, your "muscle memory takes over" and the current two-step system fails that test.


• it’s not about lawsuits, it’s about lives: a massive investigation by bloomberg just last week linked at least 15 deaths to crashes where people were trapped inside burning teslas because these exact doors wouldn't open. in many of these cases, victims didn’t die from the crash itself, but from asphyxiation because they couldn't escape the fire in time.


• federal regulators are acting: the nhtsa didn't just "start an investigation" for fun; they opened a formal probe into nearly 180,000 model 3 vehicles on december 23, 2025, specifically because the emergency releases are "hidden, unlabeled, and not intuitive". they already have a separate active probe into the model y for the exact same safety concerns.

to sum it up, all i want is safety. is that too much to ask? seriously i’m asking you @remixguys. is safety too much to ask for?
 

TESLASUPERFAN

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1-I did not design the door lock mechanism
2-I did not see the lawsuit findings
3-I did not see the physical NHTSA results

Why is it that Tesla are the only car fire victims, are there no other EV's with electronic locks or any other EV's that look like Tesla but some how magically chose to invent a redesign of the lock that some how foretold the future to escape lawsuits and rise above safety.

For over 2 decades Tesla handles were as you say flawed, no other EV in history handles, just teslas.

Thats why sales are down cause of the handles............SAFETY WTF---name another car thats safer than Tesla. Go thru all tesla's safety features......U want a car thats safer..........lol. No one else, shame on you for buying such an UNSAFE CAR. Again clearly Tesla is not the car for you..........my guess U didnt even read ANY manuals or do ANY research about safety and where Teslas stand.

Ya the robotaxi Id buy one but the handles are a deciding factor............lol. Ok bud, U keep bringing up MUTE points........I slowly say it again........TESLA IS REDESIGNING THE HANDLE BEFORE THE NHTSA FINDINGS....BOOOM now find something ELSE U don't care for about Teslas.
 

ALIEN SUPERSTAR

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1. i never said you designed the handles. i’m saying the people who did design them—specifically tesla's own chief designer—have already admitted they aren't intuitive enough for a panic situation and need a redesign.


2. i never said sales were down because of handles. if sales are fluctuating, it’s likely due to the global recession, not because of a specific door latch. don't put words in my mouth just to have something to rant about.


3. i am an avid reader. my dad is an industrial engineer, so i grew up wanting to know exactly how things work. i have the manuals for every car from the original roadster to the most recent model y refresh, and i’ve read every single one from cover to cover. i know exactly how these cars are built, which is why i know the current emergency release design is a flaw, not a "feature".


4. i am more committed to this brand than you seem to be. i’ve had 3 teslas, tesla solar, and powerwalls. i’ve even convinced several family members to buy their own. i’ve been betting on tesla for a long time, so for you to say it’s "not the car for me" because i want a basic safety standard is honestly laughable.

i put my money where my mouth is and i love my cars, but i’m not going to pretend that a hidden red tab is a valid substitute for a functional door. i do care about tesla but i care about people more. making assumptions about my life and my "research" just because you can't handle a valid critique? yaaaaaaaaaa ok sure.
 
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Procal

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@remixguys This is exactly what I mean by going off on tangents and arguing points nobody made, so let’s keep it tight and factual.

1) “Every car would be hard to open if T-boned by a train.”
Sure. If you bring up an extreme crash where the structure is mangled, any door can jam. That’s not controversial.
But that’s not the failure mode being discussed. The issue is when the latch/handles rely on power and the backup/manual release is hidden / not obvious / not labeled. That’s a discoverability problem, not “metal got bent.”

2) “My back door works fine / people opened it without instructions.”
On a normal day, with no smoke, no panic, no darkness, no injuries… great. That proves the door opens in normal conditions.
It doesn’t prove anything about emergency egress when power is lost and people are operating on adrenaline and seconds matter.

3) “Tesla is redesigning because of lawsuits / every car has recalls and redesigns.”
Cool — and I’m not saying Tesla is unique in redesigning stuff.
But saying “everyone redesigns” doesn’t answer the point: a redesign for future cars doesn’t help the millions already on the road. If the current design has a safety/usability issue, it’s reasonable to talk about what can be improved now (labeling, standardized access, etc.).

4) “Saying you’ll absolutely get trapped is not true.”
Agreed — and I never said “absolutely.” That’s your wording, not mine.
The claim is much simpler: in certain scenarios (power loss / panic / smoke / confusion), the current setup increases the chance of delayed exit. That’s the entire reason this topic exists.

5) “NHTSA has to investigate / they didn’t order Tesla to fix it.”
Right. An investigation isn’t a conclusion.
But an investigation also isn’t meaningless — it means there’s enough smoke to warrant looking at whether the design meets safety expectations. Saying “they haven’t ordered a fix yet” doesn’t magically make the concern invalid.

6) “I’m sure all other cars are perfect and Tesla is the only flawed one… ya ok.”
Again — nobody said other cars are “perfect.”
The point is that many vehicles have very obvious, standardized, mechanical egress cues that don’t require someone to remember a hidden procedure. Tesla can keep sleek handles and still make the emergency path clearer (marking/labeling/consistent placement).

7) “Teslas aren’t the right car for you.”
Wanting a clearly marked emergency release isn’t “Tesla hate.” It’s a basic safety expectation. This isn’t a personality problem — it’s a design discussion. That line is just dismissive.

8) “I wait for FACTS / don’t jump to conclusions.”
Same. Waiting for final results is fine.
But you’re acting like you can’t criticize obvious usability risks until a final ruling drops, which makes no sense. You can say “let’s wait for conclusions” and still admit “hidden/unlabeled emergency release access is not ideal.”

9) “It’s foolish to say Tesla design was the sole reason for deaths.”
Correct — and I’m not claiming “sole reason.” Real incidents are multifactor.
But if a design can delay egress, that can absolutely be a contributing factor worth fixing. Calling it “sole cause” is another straw man.

10) “This point is mute because Tesla is redesigning before NHTSA findings.”
First, it’s moot, not mute.
Second, it’s not moot at all. A redesign is about future cars unless they do something for the existing fleet. And redesigning early doesn’t prove the current design is fine — it just means they’re reacting (good).

Now your second post:

11) “I didn’t design it / I didn’t see lawsuit findings / I didn’t see NHTSA results.”
Nobody said you designed anything. The discussion is about the product design, not you personally.
Also, “I haven’t seen the results” doesn’t automatically make the criticism invalid — it just means you personally aren’t comfortable concluding anything yet. Fine. But then don’t tell everyone else they’re crazy for discussing it.

12) “Why are Teslas the only car fire victims?”
They’re not. That’s a false premise. Tesla just has massive volume + massive spotlight, so incidents get amplified.
Again: nobody said “only Tesla burns.” This is about escape usability, not claiming Tesla is the only car that ever had a bad outcome.

13) “For 2 decades, Tesla handles were flawed… no other EVs…”
Nobody claimed, “no other EV ever had an issue.” You keep turning “this design has a weakness” into “Tesla is uniquely evil,” and that’s not what’s being said.

14) “That’s why sales are down because of handles… SAFETY WTF… name another car safer…”
I never said sales are down because of handles. That’s you inventing an argument to rant at.
And Tesla can be excellent in crash safety overall while still having a bad/unclear emergency egress UX in specific cases. Those aren’t mutually exclusive.

15) “You didn’t read manuals / do research.”
Even if every owner reads the manual, passengers and kids don’t. Emergency egress shouldn’t depend on “did you study the manual” — the design should be obvious under stress.

16) “Robotaxi is fine, but handles decide factor… stop bringing up moot points… BOOOM.”
None of that addresses the actual topic. It’s just noise and personal attacks.

Bottom line: I’m not saying Tesla is the only company with issues. I’m not saying every Tesla traps people. I’m saying hidden/unlabeled emergency releases + power-dependent exterior operation is a legitimate safety/usability concern, especially in panic conditions.
If Tesla is redesigning, great — but that doesn’t make the discussion pointless. It makes it more relevant: what’s being done for the cars already out there, and why isn’t the emergency path clearly marked?

Side note: I’m a first-time Tesla owner, but I didn’t buy this blindly. I’ve followed Tesla for years, I read the manual when I got my 2024 Model 3, and I’ve even done basic maintenance using Tesla’s own guides. So this isn’t coming from ignorance or “didn’t do research.”

And honestly, if any car (or plane/bus/boat) had an emergency exit method that was unlabeled, hidden, or dependent on power, people would criticize it — because that’s a reasonable safety expectation.

A safety backup that people can’t reliably find under stress isn’t a great backup.
 

TESLASUPERFAN

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Dude, you don't work for Tesla, you don't work for NHTSA, your not a lawyer representing the victims, U read some car books so that makes U an expert.......lol. So U knew Tesla was a fire hazzard car and U still bought one.......lol.

People like you, enlicit fear that is predicated upon made up potential danger which results in frivolous, time wasting lawsuits, which then ends up costing the rest of us money.

You act as if YOU ALONE discovered the so called flaw and YOU alone filed a complaint and YOU throw around words like "I JUST WANT A SAFE PRODUCT" and then toss in some '" MY KID SHOULD NOT HAVE TO BE BURNED ALIVE" --thats an ancient fear tactic who's sole purpose is to rile people up in hopes of a lawsuit.

Your words and attitude dont improve Tesla, your philosophy of "the squeaky wheel gets the oil" DOES NOT EQUATE to Tesla designing a better product........Tesla is not gonna call you and ask HOW SHOULD WE PROCEED.

They have people SMARTER than U who handle things, the last thing they need to do is check in with you before they design something.

Again, you are not helping Tesla by resorting to fear tactics and disguishing it like 'I JUST WANT A SAFE PRODUCT".