Honestly I didn’t take this as a negative thing. Having to wait an unreasonable amount of time for service I believe is much worse. There are many parts of a Tesla that most shops can fix with the right parts, but with Tesla being unique in so many ways some people may not know this.I beleive that GM is doing body work only since Tesla does not have a body shop at their stores. When my Model 3 was damaged Tesla recommended 2 Tesla approved independent owned body shops. Doubtful if you had electrical or software problems GM would be of any help. This is just a negative press article against Tesla since they do not advertise in the dominate media.